Job Summary

Delivers nursing care to patients and their families utilizing the nursing process in conjunction with evidence-based practice, using a holistic approach. Displays critical thinking, a commitment to excellent customer service, and technical and interpersonal skills to achieve optimal patient outcomes. Encompasses a multitude of tasks that contribute to the efficient operation of the healthcare practice.  Incorporates a positive team approach to serve as a liaison between physician office and other members of the healthcare team. 

Job Responsibilities

• Focuses communications in patient/customer care, business operations, and/or topics to create a positive work environment.
• Participates in the assessment of the patient by observing, collecting, documenting and reporting:
  • Objective and subjective data in an accurate and timely manner.
  • The condition and/or change in condition of the patient.
  • Signs and symptoms of deviation from normal health status.
• Using telecommunication, is able to collect patient information and communicate information to appropriate staff/provider, implementing aspects of the plan of care as delegated.
• Performs and maintains competency for all point of care clinical testing required for that department, including collection and processing of specimens as applicable to job role.
• Works collaboratively with provider in assisting with procedures and treatments, obtaining appropriate consent(s) as needed.
• Prepares and administers medications and treatments as ordered by the provider within scope of practice following FHN policies and procedures and documents the same.
• Participates in healthcare education and counseling to promote, attain, and maintain the optimum health level of patients.
• Communicates diagnostic test results and provide education as directed to patients upon provider orders and documents the same.
• Ensures appropriate techniques are utilized in cleaning equipment, work area and exam rooms. Uses proper processes for reporting malfunction of equipment.
• Documents all nursing interventions and patient responses to care utilizing established guidelines and protocols.
• Schedules testing for patients (labs, referrals, appointments) appropriate patient education ensuring completion of appropriate paperwork, including but not limited to, waivers, pre certifications, referrals, and disability forms as applicable.
• Maintains neat appearance of work area, patient care area, and waiting area
• Provides age/culturally appropriate, evidence-based care.
• Displays a competency for the Licensed Practical Nurse as evidenced in the annual performance appraisal utilizing the FHN PRIDE Standards.
• Provides superior, individualized customer service for patients, families and other visitors.
• Serves as a patient advocate, proactively working to identify and resolve patient concerns while practicing within FHN policies and procedures.
• Understand and able to perform functions related to computer programs, telecommunication equipment, and other technology.
• Participates in activities to support FHN's mission, goals, and strategic plan.
• Serves as a mentor or preceptor to coworkers while displaying a positive nursing image and promoting a positive educational experience.
• Positively works to identify and resolve patient concerns and refers to appropriate party if necessary.
• Performs any and/or all duties within scope of practice.
• Able to be utilized as a scribe.
• Other duties as assigned.

Job Requirements

Education: Graduate of an accredited nursing program.

Special Skills and Abilities:

• Must have ability to handle multiple tasks in a fast-paced work environment.
• Must be flexible to scheduling of work hours to meet the needs of all FHN ambulatory offices, which may include cross departmental functions.

Licensure/Certification/Registration: Licensed Practical Nurse currently licensed to practice in the state of Illinois. BLS certification.

Populations Served

The age-specific populations with which the job incumbent interacts:

• Neonate (<30 days)
• Infant (<1 year)
• Early Childhood (1 year - <5 years)
• Late Childhood (5 years - <13 years)
• Adolescent (13 years - <17 years)
• Young Adult (17 years - <30 years)
• Middle Adult (30 years - <60 years)
• Older Adult (>60 years)

Salary : $20 - $34