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Supervisor - Clinical Services

MercyFirst
Brooklyn, NY Full Time
POSTED ON 2/18/2026 CLOSED ON 3/19/2026

What are the responsibilities and job description for the Supervisor - Clinical Services position at MercyFirst?

LOCATION: Brooklyn, NY

REPORTS TO: Director of Clinical Services

DEPARTMENT: Clinical Services

SCHEDULE: Full-Time / Hybrid

$1,000 Hiring Incentive

Agency Background

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential.

Program Background

The children/youth in these specialized group homes have experienced serious trauma, often including physical and emotional abuse, neglect, and abandonment. With only a few children/youth in our group homes, we give individual attention and focus on providing a wide array of intense services, clinical therapies, and appropriate reaction opportunities in a home-like setting where they can thrive. Our goals are to help our children/youth heal from the past while learning the skills needed for their future. We provide 24/7 care for the children/youth in these programs.

Position Summary

Under the supervision of the Director of Clinical Services, the Supervisor of Clinical Services will ensure that clients in the MercyFirst residential settings across Long Island receive appropriate clinical services and that these services are appropriately documented.

Required Qualifications

  • Licensed clinician, including but not limited to Licensed Master of Social Work, Licensed Mental Health Counselor or Licensed Creative Arts Therapist
  • Valid NYS Driver’s License with a satisfactory driving record.
  • Three years’ related experience in clinical services for children and families.
  • Proficiency in MS Word, Excel, Access, Outlook. Experience.
  • Knowledge of child/adolescent growth & development and families including child/adolescent development stages and family dynamics.
  • Experience in the child welfare field preferred.
  • Complete attendance records accurately.
  • Manage time effectively.
  • Successfully complete all the required training.
  • Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary commitments and Social Justice.

Responsibilities

  • Supervise staff and interns according to the scope of practice and in compliance with applicable laws, rules and regulations to include NYSED where applicable to maintain a safe and secure environment for clients.
  • Collaborate with the Treatment Team members to establish treatment goals for youth/children utilizing historical and current information available.
  • Review treatment recommendations.
  • Maintain a small caseload.
  • Work collaboratively with other internal departments including but not limited to Medical Office, Care Management, Case Planning, etc. and external providers including but not limited to hospitals.
  • Provide quality oversight of assigned programs and drive program development initiatives with assigned programs.
  • Develop and provide psychoeducation and training to parents and staff to improve the delivery of services and outcomes.
  • Provide emergency and after-hours behavioral health consultation including de-escalation.
  • Ensure required documentation for all case actions (clinical notes) are completed within established timeframes to allow for appropriate billing.
  • Maintain appropriate professional boundaries with clients and staff.
  • Hire, train, supervise and evaluate all assigned staff.
  • Demonstrate competency in child development.
  • Model and maintain appropriate boundaries.
  • Other duties as assigned.

Benefits/Perks

  • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)
  • 403B retirement benefits
  • Employer-paid life insurance and long-term disability insurance
  • Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked)
  • Free employee assistance program through National EAP
  • Insurance discounts for our staff and their families
  • Trainings to support professional and personal development
  • Employee wellness program
  • Employee recognition activities

Salary

$75,000 Per Year

Hiring Incentive of $1,000 after 500 worked hours.

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Salary : $75,000

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