What are the responsibilities and job description for the Specialty Account Coordinator - Ophthalmology position at Mercy?
Specialty Account Coordinator
Mercy Eye Specialist Clinic
Full Time, Monday-Friday
Overview:
The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards.
Qualifications:
- Experience: Minimum of 3 years related experience required.
- Required Education: High school diploma or equivalent.
- Preferred Education: Some college hours in Business, Finance and/or Accounting related courses preferred.
- Other Skills & Knowledge:
- Interperonal, organizational, and analytical skills required.
- Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy.
- Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise.
- Must be able to communicate effectively providing good written and oral direction to co-workers.
- Must be able to deal effectively with VBO management and co-workers in demanding situations.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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