What are the responsibilities and job description for the REMOTE - Insurance Services Representative I position at Mercy?
Position: REMOTE - Insurance Services Representation
Must live within the Mercy footprint - MO, AR, and OK
Dept: Collections
Shift: FT days - 40/hrs per week
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Qualifications:
Education:HS Degree or Equivalent
Other Skills and Knowledge:
Computer and keyboarding skills
Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle Healthcare billing or insurance
Other Skills and Knowledge: Basic Microsoft Excel and Word knowledge
Communication and customer service skills
We Offer Great Incentives:
- Benefit Eligibility- Day 1
➤ Health, dental & vision benefits starting day one
➤ 401(k) with employer match starting day one
➤ Education assistance
➤ PTO begins accruing immediately—including a volunteer day!
- Free convenient parking