What are the responsibilities and job description for the Practice Manager - Crestwood Primary Care position at Mercy?
Find your calling at Mercy!
The Advanced Practice Manager plays a pivotal role in the efficient operation of a physician practice. This individual oversees various administrative and operational functions to ensure the smooth functioning of the practice. They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance.Scope: Scope of influence and complexity of role may be defined by factors, including but not limited to:
• Expanded span of control of providers
• Expanded span of control of direct and indirect reports
• Location and geographical distance of practice(s)
• Leadership specific criteria
Position Details:
Practice Manager
Mercy Clinic Primary Care
Full Time, Exempt
Key Responsibilities
Lead clinic staff to deliver a high-quality patient experience and outcomes
Hire, train, schedule, and manage staff performance and engagement
Support providers through effective communication and coordination of care
Oversee daily operations, staffing, and patient access
Ensure compliance with operational standards, policies, and EHR use
Manage practice performance, including financials, work queues, and key metrics
Drive patient experience, quality improvement, and growth initiatives
Other duties as assigned
Qualifications
Education: High school Diploma or equivalent
Experience: 1 year experience in supervisory role in physician clinic setting
Skills, Knowledge Abilities:
Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
Problem-solving: Capacity to identify issues and implement effective solutions.
Communication: Clear and concise verbal and written communication skills.
Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders.
Time Management: Efficiently prioritize tasks and manage competing priorities.
Adaptability: Flexibility to adjust to changing priorities and environments.
Preferred Qualifications:
Education: Bachelors degree
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.