Find your calling at Mercy!

Under the direction of the Director of Quality, the Patient Safety Lead will participate in the implementation, review and support of the facility patient safety program. The lead will support Patient Safety Specialists in their work with patient care teams to achieve high quality and the best possible outcomes. The Lead will serve as a subject matter expert in patient safety.

In collaboration with hospital and ministry leadership, the patient safety lead will develop, implement, monitor, and champion processes related to key patient safety issues. The Patient Safety Lead will model behaviors that embrace just culture, reporting, flexibility, and learning across the organization. In addition, the lead will work directly with organizational leaders and multi-disciplinary teams to identify resources needed to support patient safety improvement projects.

The Patient Safety Lead will perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Patient Safety Specialist:

Minimum Required Qualifications
Education: Education in clinical or other healthcare related field required (e.g., nursing, respiratory therapy, physical/occupational therapy, health administration, public health)
Licensure: None required
Experience: 3 years clinical healthcare related experience required
Certification/Registration: Certification in patient safety (e.g. Certified Professional in Patient Safety) or quality (e.g. Certified Professional in Healthcare Quality) required within 3 years.
Other Skills and Knowledge:
- Excellent written and oral communication skills
- Proven leadership ability
- Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement
- Excellent organizational, interpersonal, and analytical skills. Effective change agent.
- Attention to detail and accuracy
- Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude
- Proficiency in MS Office (Word, Excel, and PowerPoint)
- Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff
- Self-directed and able to perform independently with minimal oversight
- Ability to travel throughout the hospital

Preferred Qualifications:
Education: Bachelor's degree preferred.
Experience: 5 years clinical healthcare related experience preferred. 3 years in patient safety, clinical quality improvement, or risk management experience preferred.
Certifications: Certification in patient safety (e.g. CPPS- Certified Professional in Patient Safety) or quality (e.g. CPHQ- Certified Professional in Healthcare Quality) preferred.

Patient Safety Lead:

Minimum Required Qualifications
Education: Education in clinical or other healthcare related field required (e.g., nursing, respiratory therapy, physical/occupational therapy, health administration, public health)
Licensure: None required
Experience: 7 years clinical healthcare required with at least 2 years in patient safety or quality role; management experience in a healthcare organization.
Certification/Registration: Certification in Patient Safety (e.g. Certified Professional in Patient Safety) or quality (e.g. Certified Professional in Healthcare Quality) or equivalent
Other Skills and Knowledge:
- Excellent written and oral communication skills
- Proven leadership ability
- Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement 
- Excellent organizational, interpersonal, and analytical skills. Effective change agent. 
- Attention to detail and accuracy 
- Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude
- Proficiency in MS Office (Word, Excel, and PowerPoint)
- Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff
- Self-directed and able to perform independently with minimal oversight
- Ability to travel throughout the hospital 
 
Preferred Qualifications:
Education: Bachelor's degree preferred.
Experience: Previous patient safety, performance improvement, or risk management experience preferred. 
Certifications: Certification in patient safety (e.g. CPPS- Certified Professional in Patient Safety) or quality (e.g. CPHQ- Certified Professional in Healthcare Quality) preferred.

*Open to candidates with a background in all modalities, but RN preferred*

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

keyword(s): Quality, Patient Safety, Healthcare Quality