What are the responsibilities and job description for the Patient Access Representative position at Mercy?
Patient Access Representative
Key Benefits:
- Tuition reimbursement up to $2,000 for continuing education
- Health/Dental/Vision available after day one
- Annual contribution of $100 per month to eligible dependent care FSA
- Paid parental leave for new parents
- 401K with employer match
- Paid PTO for volunteering
- Competitive salary
- Future career growth
Overview:
Assists the physician and office staff with selected duties to include clerical processing, patient preparation, scheduling, lab, x-ray and medical records. As directed, performs patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and employees, a caring, friendly, personal and professional approach is expected. Performs related duties as assigned.
Qualifications:
- Experience and Education Requirements
- :1-3 years clerical experience and customer service experience preferred.
- Experience with medical terminology and insurance plans preferred.
- High School diploma required; some college helpful.
- Minimum skills, knowledge and ability requirements:- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.- Strong organizational skills; attention to detail.- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.Physical Requirements:• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.• Position requires prolonged standing and walking during each shift.• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Salary : $100