What are the responsibilities and job description for the Nurse Navigator - CV Surgery - Mercy South position at Mercy?
Find your calling at Mercy!
Join our Cardiothoracic Surgery team as a Nurse Navigator RN and make a meaningful impact on patients throughout their surgical journey! This primarily outpatient role is fast‑paced, phone‑focused, and centered around care coordination, patient education, and supporting high‑quality outcomes.You’ll serve as a trusted guide for patients and families—coordinating appointments, providing pre‑ and post‑op education, triaging calls, and ensuring every patient feels supported and informed. You’ll also collaborate with surgeons, APPs, and inpatient teams to keep care plans moving smoothly.
If you thrive in an organized, relationship‑driven role that blends clinical expertise with administrative coordination, this is an exciting opportunity to make a difference while living out the Mercy mission of compassionate, dignified care.
Position Details:
Nurse Navigator – Mercy South: Cardiothoracic Surgery
Location: Mercy South
Schedule: Full-Time | 40 hours/week | Monday through Friday
Key Responsibilities:
Provides comprehensive pre‑ and post‑operative patient education, drives quality efforts to reduce readmissions, and manages procedure scheduling.
Implement structured post‑procedure tracking to reduce readmissions.
Support daily CV clinic operations within budget and staffing guidelines.
Prepare the department for increased patient volume, including the arrival of a new CV surgeon.
Strengthen quality outcomes, patient access, and provider support.
Provide CV case‑scheduling support as procedural volume grows.
Offer cross‑coverage within the CV clinic to maintain patient flow and operational efficiency.
Offload non‑procedural and care‑coordination tasks from APPs to enhance access and allow top‑of‑scope practice.
Qualifications
Licensure: Current RN (Registered Nurse) license in state of Missouri.
Required Education: Graduate from an accredited school of nursing
Preferred Education: Bachelor of Science in Nursing (BSN)
Required Certifications: Active BLS (Basic Life Support) certification
Preferred Certifications: ACLS Advanced Cardiac Life Support
Why You’ll Love Working Here
Exceptional Benefits Starting Day One:
Comprehensive Health Coverage – Medical, dental, and vision through United Healthcare
Generous PTO – Up to 34 days annually, including holidays, vacation, personal time, and short-term illness
Paid Parental Leave – Supporting you and your growing family
401(k) with Employer Match – Invest in your future with confidence
Tuition Reimbursement – Up to $2,000/year for continuing education
Dependent Care FSA Contribution – $100/month for eligible participants
Paid Volunteer Time – Give back to your community while on the clock
Free Parking – Convenience that saves you time and money
Career Growth Opportunities – Advance your skills and grow within Mercy
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): nurse navigator, RN, outpatient nursing