What are the responsibilities and job description for the Medical Assistant (Non-Exempt) - FT, Varies/Rotating, Days, Evenings, Holidays, Weekends position at Mercy?
Position: Medical Assistant, Mercy Stoddard
Department: WalMart Clinic
Shift: Full-Time (40 HRS. Week) Varies/Rotating, Days, Evenings, Holidays, Weekends
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Job Description:
• MA greets and rooms patients, obtains vital signs.
• Applicable only in Primary Care: Complete Advanced Standard Rooming
• Collect and update medical history to include medication history.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
• Documents care accurately and timely.
• Reinforces patient education once provided by the provider or nurse.
• Maintains exam room cleanliness and ensures adequate supplies are available.
• Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
• Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
• Participates in quality improvement initiatives and staff meetings.
• Follows all infection prevention, patient safety, and regulatory procedures/policies.
• Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).
Qualifications:
Education:
• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
Additional minimum requirement(s) only for Hospital Outpatient Departments:
Certification(s): BLS (Basic Life Support)
Preferred Qualifications
Education: Graduate from an accredited Medical Assistant program.
Experience: One year of experience in an outpatient or ambulatory care setting.
Additional preferred requirement(s) for non-HOD Clinics:
Certification(s): BLS (Basic Life Support)
Skills, Knowledge, Abilities:
• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
Work Environment:
• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.
Physical Requirements:
• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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