What are the responsibilities and job description for the Manager-Workers Compensation - Hybrid position at Mercy?
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Leads administration of the Mercy-wide workers’ compensation program and processes. Focuses on the structure and function of internal business aspects, developing strategies, processes, metrics, education and communications efforts. Provides direction and support to Mercy’s regional co-worker health managers. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Position Details
Manager, Workers’ Compensation – Hybrid
Schedule: Hybrid (must reside in a Mercy Service area)
Position Overview
The Manager of Workers’ Compensation leads the administration of Mercy’s system-wide workers’ compensation program. This role focuses on strategy, compliance, and operational excellence—developing processes, metrics, education, and communication efforts to ensure a best-in-class program. You will provide leadership and guidance to regional Co-worker Health Managers while driving initiatives that align with Mercy’s mission, values, and service standards.
Key Responsibilities
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Leads administration of the Mercy-wide workers’ compensation program and processes. Focuses on the structure and function of internal business aspects, developing strategies, processes, metrics, education and communications efforts. Provides direction and support to Mercy’s regional co-worker health managers. Perform duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Position Details
Manager, Workers’ Compensation – Hybrid
Schedule: Hybrid (must reside in a Mercy Service area)
Position Overview
The Manager of Workers’ Compensation leads the administration of Mercy’s system-wide workers’ compensation program. This role focuses on strategy, compliance, and operational excellence—developing processes, metrics, education, and communication efforts to ensure a best-in-class program. You will provide leadership and guidance to regional Co-worker Health Managers while driving initiatives that align with Mercy’s mission, values, and service standards.
Key Responsibilities
- Develop and implement ministry-wide strategies for workers’ compensation.
- Oversee medical adjuster decisions, including claim establishment and compensability determinations.
- Provide guidance on educational presentations delivered by workers’ compensation coordinators.
- Ensure timely reporting and accurate completion of self-insurance applications and renewals.
- Maintain compliance with all state reporting requirements through process improvements.
- Review claims regularly, focusing on litigation, second injuries, lost time, and high-risk cases. Approve settlements up to $75,000.
- Manage high-profile claims with significant exposure for Mercy.
- Monitor workers’ compensation payments and ensure timely processing through established systems.
- Conduct routine claims reviews with coordinators, adjusters, and specialists.
- Participate in projects related to operational system changes, acquisitions, and divestitures impacting workers’ compensation.
- Perform other duties as assigned.
- Education: Bachelor’s degree in business, healthcare management, or related field. (In lieu of degree, 9 years of relevant experience will be considered.)
- Experience: 5 years of workers’ compensation experience required.
- Skills:
- Strong critical thinking and ability to manage multiple priorities.
- Excellent verbal, written, and interpersonal communication skills.
- Service-oriented mindset with collaborative approach.
- Proficiency in Microsoft Office (Excel expertise preferred).
- Ability to maintain confidentiality and work independently or in teams.
- Proven ability to lead change effectively.
- 2 years of experience leading a team.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Salary : $75,000