Find your calling at Mercy!

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Position Details:

Overview:

A critical role of the Journey Guide will be to facilitate communication and implement communication tools with the entire multi-disciplinary cancer center team in a manner that best benefits the patient and their support system with the intent of individualizing each patient's experience.

• Education: High School Diploma or Equivalent required. Associate's degree preferred.
• Required Experience: Experience in Health Care setting. Minimum of 3 years' experience in the service profession requiring daily interactions with the public/customer.

Knowledge, Skills and Abilities:

• Problem-solver.
• Utilizes critical thinking skills
• Professional presence and appearance
• A self-starter who requires little direction
• A history of follow through with assignments
• Energetic
• Positive outlook
• Relationship builder
• Punctuality
• Sets professional boundaries
• High emotional intelligence and maturity
• Proficient use of common computer programs desired (in particular Microsoft Word and Publisher)
• Able to write legibly and communicate appropriately through written means and electronic use of computer programs and applications
• Must be articulate and utilize grammatically correct language
• Has a reliable means of transportation Maintains a valid driver's license

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.