What are the responsibilities and job description for the Information Referral Counselor - Behavioral Health, Nights position at Mercy?
Behavioral Health - Information- Referral Counselor
Mercy Virtual Care Center
3-12's 7p-7a
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Provides Behavioral Health services for callers to enhance their entrance into Mercy Health Care. Performs duties and responsibilities in a manner consistent with our mission, values, guiding principles, mercy standards and NASW Code of Ethics.
Qualifications:
- Education: Bachelor degree required in social work or counseling.
- Other: Co-worker must be able to communicate orally and in writing. Co-worker must have basic phone skills, be able to listen and to understand and explain complex situations. Co-worker must be able to understand behavioral health issues, facility programs, insurance information and community resources as well as being able to communicate that knowledge to callers.
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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