Find your calling at Mercy!

Functions as a primary liaison between Epic Clinical teams and internal and external customer teams requiring Epic Clinical services. Manages and cultivates the Epic Clinical teams' relationships with internal customers and project teams. Marshalls appropriate resources to deliver Epic Clinical services in support of project deliverables. Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support. Deployment/Implementation planning and executing the implementation of applications or system integration and testing. Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Position Description: Clinical Business Solutions Analyst

Location: Hybrid/Remote
Type: Full-Time

Supports all cycles of Epic Requirements:

EpicCare AMB/Healthy Planet/Emergency ASAP/Kaleidoscope/Nurse on Call/Home Health/Hospice/Haiku/Canto/MyChart

*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

Qualifications:

• Education: Bachelor's degree in related field, specialized training, or equivalent work experience.

• Experience: 1-2 years of relevant technical or business work experience.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Find us at:  

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EEO/AA/Minorities/Females/Disabled/Veterans

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

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