What are the responsibilities and job description for the Communications Specialist position at Mercy?
Find your calling at Mercy!
OverviewUnder general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.
Position Details:
Qualifications
Education: High school diploma or equivalent.
Licensure: None.
Experience: Telephone or customer service experience beneficial.
Certifications: None.
Other:
o Basic computer and keyboarding skills
o Must be able to navigate multiple computer software systems simultaneously
o Ability to communicate clearly in English both orally and written
o Knowledge of Microsoft Office
Preferred Education:
Preferred Licensure:
Preferred Experience:
Preferred Certifications:
Preferred Other:
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.