Clinical Education Specialist

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Develops, delivers, and coordinates the standardized new hire orientation programs for licensed and unlicensed clinical coworkers across the Ministry. Responsible for developing and updating core programs in alignment with evidence-based practice. Develops, delivers and coordinates ongoing education for change efforts and annual competency including but not limited to recurring certifications related to life support and workplace safety.

•  Takes Initiative and develops and maintains onboarding and competency curriculum:
  o    Incorporating evidence-based practices, the Nursing Professional Practice Model and Patient Experience initiatives in the assessment, planning, implementation, and evaluation of education activities
  o    Seeking feedback regarding efficiency and effectiveness in delivery of educational programs/activities.
  o    Congruent with Mercy mission and organizational/strategic initiatives
  o    Aligned with literacy levels, cultural diversity and learning styles
  •    Develops a comprehensive orientation plan for newly hired licensed and unlicensed coworkers
  o    Coordinates scheduling of new hires for orientation requirements
  o    Documents initial orientation competency and education completion
  o    Communicates with leaders on delinquent education requirements.
  •    Creates a climate conducive to learning by fostering a good relationship with learners in a diverse environment 
  •    Maintains proficiency in adult teaching strategies and education tools/methods (virtual/in-person) that develop and enhance critical thinking skills (e.g. mock events, simulation, writing case scenarios, etc.)
  •    Partners with peers in delivering other Mercy education efforts:
  o    Delivers hospital and regional residencies curriculums as needed
  o    Serves as adjunct faculty with academic School of Nursing partners
  •    Functions as a consultant, Identifying and influencing organization decisions through service on councils, committees, sub committees, community organizations and other relevant groups
  o    Partners with co-workers and leadership to develop a plan of action to assist with remediation and/or unit performance deficits related to initial, ongoing education and accreditation Standards
  o    Acts as a change agent, supporting education needs
  •    Role models Mercy's culture, promoting excellence and safety
  •    Uses effective communication skills, including conflict resolution, negotiation, problem solving, and resourcing. 
  o    Provides clear feedback and positive reinforcement in a timely manner
  o    Educates new coworkers on the use of Mercy patient education resources
  o    Assists staff in seeking out and utilize education to further professional development
  o    Effectively communicates various research/projects and disseminates results with co-workers and leadership
  •    Maintains competency in nursing skills and technology programs; EMR, Microsoft Office, scheduling platform, learning management system, AV equipment
  •    Serves as a preceptor, mentor, resource, and role model, positively influencing others and promoting a culture of excellence and safety
  •    Knowledgeable about Mercy policy and procedure (i.e., infection prevention, emergency actions, HIPAA and privacy) assists with updates, drills and educates on knowledge gaps as appropriate
  •    Performs other duties as assigned

Qualifications:

• Experience: Minimum of 2 years of clinical experience
• Required Education: Bachelor's Degree in Clinical Discipline Required or enrolled within 6 months of hire.
• Preferred: BSN/Bachelor's Degree in Nursing, RN License, 2 years teaching experience, Specialty Certification (NPD within 2 years preferred)
• Licensure: Current appropriate state license if required in discipline
• Other: AHA BLS provider, demonstrates clinical knowledge related to evidence-based practice with the credibility to positively influence the delivery of patient care, proven ability to organize and multitask to meet project deadlines, computer skills in Microsoft Office applications. Knowledge of audiovisual equipment is an advantage. Knowledge of equipment/technology used in delivery of patient care.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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