Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Qualifications:

• Education:  

  • High school diploma or equivalent. 

  • New hire must attend MA Clinic Academy training.  

  • Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.  

• Certification: Must actively maintain MA certification. 

• Preferred Requirements:  Graduate from an accredited Medical Assistant program, One year of applicable patient care experience in an outpatient or ambulatory care setting.  

• Skills, Knowledge, Abilities:  

  • Strong communication and interpersonal skills.  

  • Proficiency with EHR systems and clinical documentation.  

  • Ability to multitask and adapt in a fast-paced clinical environment. 

  • Knowledge of common outpatient procedures and equipment. 

  • ​Commitment to patient-centered care and professional growth.  

  • ​Demonstrates knowledge of varying differences and behaviors among populations served.  

Physical Requirements:  

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. 

• Position requires prolonged standing and walking during each shift. 

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.   

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.