What are the responsibilities and job description for the Medical Receptionist - PRN position at Mercy Urgent Care?
Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. PRN shifts are available Monday through Saturday.
What You’ll Do Every Day
- Greet each patient with a positive and welcoming expression and voice tone
- Ensure a smooth check-in process
- Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
- Maintain focus on patient experience and operational efficiency
- Handle phone calls and inquiries in a compassionate manner
- Assist with administrative paperwork like referrals and medical information requests
What We're Looking For
- Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
- Strong commitment to following established clinic procedures
- Ability to follow policies and ensure compliance with healthcare standards
- Calm under pressure, able to keep composure in busy or challenging situations
- Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner
Why Join Us
Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.