What are the responsibilities and job description for the Medical Receptionist - methodical focused listener position at Mercy Urgent Care?
Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services.
What You’ll Do Every Day
- Greet each patient with a positive and welcoming expression and voice tone
- Ensure a smooth check-in process
- Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
- Maintain focus on patient experience and operational efficiency
- Handle phone calls and inquiries in a compassionate manner
- Assist with administrative paperwork like referrals and medical information requests
What We're Looking For
- Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
- Strong commitment to following established clinic procedures
- Ability to follow policies and ensure compliance with healthcare standards
- Calm under pressure, able to keep composure in busy or challenging situations
- Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner
Why Join Us
Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.
Apply today and become part of a place where your work is appreciated and your skills truly matter.
Position Overview
- Work hours: 7 a.m to 7 p.m. – Full Time – 36 hours each week
- Work rotation: work 6 days in a 14-day period with 7 days off in a row; no holidays or Sundays worked
- Benefits: Health, Life, Dental, Vision Insurance; 401k with match; Volume bonus plan benefit
- Location: Evansville, IN