What are the responsibilities and job description for the Autism Center Operations Manager position at Mercy Plus Autism Services?
About the Role
Are you a natural leader who thrives in a fast-paced environment and loves making a difference? Mercy Plus is looking for an Operations Manager to oversee the daily operations of our Saginaw Autism Center. In this role, you’ll support staff, clients, and families, while ensuring smooth business operations like scheduling, billing, and payroll.
This is more than just an operations job — you’ll partner with our Regional Clinical Director to grow the center, build community connections, and help families access the care they need.
What You’ll Do
- Lead and support a team of behavior technicians, BCBAs and BCaBAs
- Oversee scheduling, payroll, billing, and general office operations
- Track important data (staffing, contracts, billable hours, applicant flow) and prepare reports
- Hire and onboard new staff, while fostering a supportive and positive work culture
- Ensure compliance with HIPAA, training requirements, and credentialing
- Partner with the Regional Clinical Director to grow the center and support marketing efforts
- Be the go-to connection for parents, staff, and referral sources, addressing needs with care and professionalism
What We’re Looking For
- Associate’s degree required; Bachelor’s degree preferred
- 3 years of office management or leadership experience
- Excellent communication, organizational, and problem-solving skills
- Ability to adapt to scheduling/reporting software and fast-changing needs
- Compassionate, client-focused, and team-oriented mindset
- Must pass background checks and maintain confidentiality
What You’ll Bring to the Team
- Strong leadership and coaching skills
- A positive, solutions-focused attitude
- Commitment to helping families and supporting staff
- Ability to balance details (billing, reporting) with big-picture goals (growth, retention)
Why You’ll Love Working With Us
- Impactful Work: You’ll help children and families access life-changing autism services
- Growth Opportunity: Potential to manage multiple sites and expand your leadership role
- Supportive Culture: Work alongside a passionate clinical team in a collaborative environment
- Competitive Compensation & Benefits: Including professional development opportunities and performance-based goals
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $55,000
