Residential Assistant, Relief

Are you passionate about discipling others? Can you multi-task, comfortably set boundaries, and work well under pressure? Do you have a passion for seeing lives transformed in Christ? If you answered yes, then you may be Mercy’s next Residential Assistant!

Education: Some college preferred; must have a high school diploma or pass a general education development test (GED).
Experience: Minimum of 2 years of experience in ministry, mentoring, or teaching required

Skills: Good communication, works well under pressure, ability to multi-task, ability to set boundaries. Must have a thorough understanding of, and dedication to, the vision of Mercy Multiplied, along with demonstrated Christian work ethics.

Eligibility: Must be at least 21 years of age or older. 

• Must be available to work a minimum of 2-3 shifts per month.

In the Residential Assistant, Relief position, you will be responsible for but not limited to the following:

• Answer the telephone and direct calls to the proper extension/voice mail, answer questions, etc.

• Pass out incoming mail.

• Monitor meal and snack time.

• Supervise the residents while doing their nightly details.

• Check night and morning work details, and fill out work detail check list.

• Distribute residents medications and records medications accordingly.

• Monitor residents during free time.

• Responsible for making a quiet time room check each night and also a final lights out room check.

• Answer phones during the night.

• Report any major problems to Residential Supervisor and/or Program Director

• Unlock kitchen for residents to start breakfast. Prep Team.

• Hold residents accountable to follow program expectations and confront areas of concern or need.

• Resolve any conflict between the residents if they cannot resolve it themselves.

• Document contacts/disciplines/training opportunities to ETO and daily reports.

• Email communication with home staff as needed.

• Supervise Friday, Saturday and Sunday work details including meals and clean up. This also includes snack time.

• Coordinate residents personal phone calls and visits.

• Fill out necessary form for residents leaving for the weekend.

• Discipline residents when needed.

• Resolve any conflict between the residents if they cannot resolve it themselves.

• On occasion take residents to the hospital and/or pick up prescriptions from the pharmacy.

• Check all interior and exterior doors at night and set the alarm after lights out.

• Check residents rooms to make sure all are up and beds are made before breakfast.

• Keep the Residential Supervisor and/or Program Director up to date with weekend schedules.

• Must be responsible for safe transportation of residents when needed

• Other duties as deemed necessary. 

Schedule: Hours are as needed, must have availability to work weekend shifts. Potential shifts:

Weekend Hours: Friday-Monday, 4:30 PM to 8:30 AM

Night Hours: Monday-Thursday, 4:30 PM to 8:30 AM

*Staff is compensated for sleep time.

Compensation: $20- $21/hour

Some of the benefits you will enjoy as an employee at Mercy Multiplied include:

• Business casual dress code
• Work-life balance
• Opportunities to exercise your faith working alongside a supportive team of believers
• Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world

When submitting your application, please do not copy/paste special characters such as commas, apostrophes, and backslashes as this is incompatible with our application system and might cause errors notifications and issues with completing applications. Please manually type special characters as needed and do not copy and paste.

Mercy Multiplied exists to provide opportunities for all to experience God’s unconditional love, forgiveness, and life-transforming power. Mercy’s Residential counseling Program is voluntary, biblically-based, and helps young women ages 13–32 break free from life-controlling issues and situations, including anxiety, depression, abuse, eating disorders, self-harm, addictions, unplanned pregnancy, and sex trafficking. These residential services are offered free-of-charge. The Mercy Multiplied Center for Wellness and Counseling is Mercy’s free-of-charge Outpatient counseling Program for men and women aged 13 and older. Our Outreach Services train and resource men and women to effectively support and minister to those who are hurting and struggling through workshops, videos, podcasts, discipleship teaching, and other practical resources.

The staff at Mercy Multiplied is a team of talented, fun, and hardworking people across four U.S. locations who work together to serve one mission: to provide opportunities and resources for all to experience God’s unconditional love, forgiveness, and life-transforming power.

All positions at Mercy Multiplied require mature Christians with a dedicated work ethic. Mercy Multiplied only hires and employs individuals who live a lifestyle conducive to Christian principles. Only qualified candidates need apply (no phone calls please). 

Salary : $20 - $21