Data Medication Delivery Coordinator

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Data Medication Delivery Coordinator!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The medication delivery concierge will be responsible for coordination of medication delivery to patients discharged home. The concierge will work closely with staff in the following departments, other readmission reduction staff, case management, outpatient pharmacy staff, and the care team to facilitate a smooth delivery of medications. The concierge will maintain databases to ensure accurate documentation of the medication delivery program. Concierge staff will assist with other readmission reduction strategies and quality related projects as assigned.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• Must possess a high school diploma or GED
• High school
• 3 years work experience in a healthcare related field
• Experience with customer service
  
  
  

Specific Requirements

License Requirements:

N/A

Certification Requirements:

N/A

Age Specific Care Provided For:

N/A

Knowledge, Skills and Abilities:

Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Other Requirements:
• Must be able to work in an outcomes and deadline oriented environment.
• Must be able to cope effectively with interruptions
  
  
  

Min

USD $20.32/Hr.

Max

USD $33.53/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
  
  
  

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.