Case Manager

Community Housing Advocates

An Affiliate of Mercy Housing & Shelter Corp. and My Sisters’ Place

Job Title: Case Manager

Department: Young Adult Services (YAS)

Reports To: Director of Young Adult Services

FLSA Status: Non-Exempt

PHI Access Code Level 2

Scheduled Work Times/Locations

Monday – Friday, 8:30AM – 4:30PM; flexibility for nights and weekends are required.

Location: 7 Charter Oak Place Hartford, CT 06106

Job Summary:

The Case Manager will work to support the Mission of Mercy Housing and Shelter Corp. and the Haven Program. The YAS Program at Mercy Housing and Shelter oversees ten young adults ages 18-25. The Case Manager will work to ensure the highest quality of service within the mission of the organization and will ensure program residents are treated with respect and compassion. The Case Manager holds primary responsibility for working towards the goal of each client’s full and productive integration with the community.

• Knowledgeable of evidenced based practices both principles and techniques in all aspects of care (e.g., Integrated Dual Diagnosis, Person Centered Planning, etc.)
• Able to provide individual, group and/or family supportive treatment under appropriate supervision.
• Provide crisis intervention services.
• The ability to participate in assigned nursing, clinical and/or rehabilitative interventions to meet client needs and identify support networks.
• Document client contact, treatment, and progress.
• Demonstrate the ability to advocate for services or resources that meet client needs and preferences.
• Responsible for identifying client strengths and updates and modifies goals accordingly in the treatment plans.
• Able to investigate alternative placement for clients.
• Demonstrate the knowledge to address age, culture and gender specific characteristics when administering prescribed nursing interventions.
• Updates rehabilitation plans with person in recovery at initial meeting and every 3 months or as needed.
• Investigates and reports any unusual incidents; assures confidentiality of oral and written reports; coordinates support services such as dietary, maintenance, etc.
• Participate in admission and discharge planning activities.
• Knowledgeable in the practice of person-centered recovery principles.
• Will observe and record progress within the rehabilitation plan.
• Has the ability to teach independent living skills (i.e., cleaning, budgeting, shopping, safety, etc.
• Knowledge of the impact of childhood trauma and other significant events in client’s development and functioning.
• Participates as a liaison to community agencies; makes arrangements for outpatient appointments.
• Foster young adult’s transition into adulthood by providing services that will enable them to function independently.
• Ability to provide services which display attention to patient respect and dignity.
• Perform any other task that will assist the Organization in carrying out its mission, as assigned.

Education and Experience:

• Master’s Degree in Social Work or related field preferred; plus, three to five years of experience in social work, rehabilitation therapy, or behavioral science.
• Ability to work with multicultural clientele.
• Clinical background with young adult experience preferred.
• Knowledge of case management principles, practices, and procedures.
• Considerable knowledge and experience in the dynamics of individual and group behavior.
• Computer proficiency (i.e., databases, Microsoft Word, Excel), required.
• Bilingual fluency (English/Spanish) preferred.

Certificates and Licenses

Compensation & Benefits:

Physical Demands

• The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CHA, My Sisters’ Place and Mercy Housing and Shelter Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.