What are the responsibilities and job description for the Assistant Property Manager - The Manzanita position at Mercy Housing Management Group?
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
This is an on-site position. The Manzanita is an affordable housing apartment community in San Leandro.
Pay: $26.51-$30.15/hour, dependent on experience.
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays 2 floating holidays.
- 403b match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
Duties
- Enters data in resident accounts receivable ledgers.
- Assists with resident records documentation.
- Collects rent and other income, makes bank deposits, and forwards receipts.
- Assists with the leasing process from initial application to move-in.
- Responds to customer services requests.
- May work outside normal business hours to respond to the needs of the property.
Minimum Qualifications
- High School Diploma or equivalent.
Preferred Qualifications
- One (1) year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
Knowledge and Skills
- Adhere to complex regulatory requirements.
- Maintain resident account receivable ledgers under supervision.
This is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Experience
Required- 1 year(s): Office/Accounting/Customer Service experience
- 1 year(s): Affordable Housing/Tax Credit experience
Education
Preferred- High School or better
Licenses & Certifications
Preferred- TCS
- COS
Skills
Required- Follow-Through
- Detail Oriented
- Communication
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $27 - $30