What are the responsibilities and job description for the Area Director of Property Operations - So Cal - Los Angeles Area position at Mercy Housing, Inc.?
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
We are seeking an Area Director of Property Operations in our Southern California region to support our LA-area portfolio. This position is responsible for championing affordable housing and directing management-related activities with site-level personnel and other Mercy Housing-related departments across the property area.
We encourage candidates with lived experience to apply. This position is hybrid-eligible.
Pay: $110,000-115,000/salary DOE
Benefits:
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays 2 floating holidays.
- Early close Fridays (3 paid hours each Friday).
- Early close prior to a holiday (3 paid hours preholiday).
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave (in 2025)
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental (in 2025)
- Pet Insurance options
- 403b match
Duties:
- Responsible for monitoring and directing all management-related activities with site-level personnel.
- Ensure proper rent collection procedures are followed, and that rents allowed under regulatory programs are being achieved.
- Maintain budgeted occupancy levels or higher.
- Hire property staff.
- Adhere to preventative maintenance schedule for each property.
- Address resident concerns appropriately in a timely manner
- Work outside normal business hours to respond to the needs of the property
- Travel occasionally to property sites and team meetings
Minimum Qualifications:
- High school diploma.
- Three (3) years’ experience in housing and/or property management
- Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
- Exposure to/familiarity with community organizing, services, and programs.
Preferred Qualifications:
- Bachelor’s degree in Business Administration, Real Estate, or related field.
- Certified Property Manager or similar certification.
- Experience as a supervisor of multi-family housing or five (5) years’ experience as a manager of multi-family housing
Knowledge and Skills:
- Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
- Relate well to people from diverse backgrounds.
- Comprehend and communicate in the English language both orally and in writing.
- Interpret and understand financial information generated from property management software reports.
- Legally operate a motor vehicle (valid driver’s license).
- Work in a collaborative manner and in a team environment.
- Proficiency with Microsoft Office.
- Define and solve problems.
- Understand and commit to the Mission and Philosophy of Mercy Housing.
*this is a brief description of the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Salary : $110,000 - $115,000