What are the responsibilities and job description for the Shelter Specialist position at Mercy House Living Centers?
Status: Part-Time, Non-ExemptPay Rate: $20.50/hour Schedule: Monday-Thursday: 11:00am-3:00pm (Friday-Sunday: Off)Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, laundry services, and maintaining the cleanliness of the facility. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities:Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessnessAssist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of servicesEncourage and discuss progress toward housing with shelter guestsAssist with shelter setup and maintenance Assist with general cleanliness and safety of facility including emptying trash cans and cleaning up spillsAssist with receiving and verifying orders from vendors, completing tally sheetsPerform laundry servicesPost and update signs and service calendars Audio Equipment set up and monitoring Assist in the organization of supplies and facilities needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Support administrative duties for program servicesAssist with keeping detailed daily summary sheets Assist with record keeping and reporting MiscellaneousAttend staff meetings and training workshops as needed Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by SupervisorRequirements: ExperiencePossess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needsEnsure a client-focused, trauma-informed, and housing-focused shelter approachAbility to perform crisis intervention as neededGeneralA flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department's needsDetail-oriented and computer proficiency in Microsoft Word and Excel requiredFluency in Spanish is of significant valuePhysical RequirementsAnswer and respond to phone queriesAbility to lift, bend, push, and pull up to 50 poundsProlonged periods of standing and the ability to work in a fast-paced environmentMercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf)Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.
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