What are the responsibilities and job description for the Patient Safety Companion – Intermediate Care Unit 7S - St. Elizabeth Boardman Hospital position at Mercy Health?
Patient Safety Companion - St. Elizabeth Boardman Hospital
Job Summary:
A Care Companion provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Care Companion is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.
Shift:
Per diem
Must work 24 hour within a 6-week period
Essential Functions:
Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility.
Creates a safe environment for patients.
Acts as liaison between patient and nurse to report changes or concerns.
Provides high-level customer service to all patients, patient's family, visitors and all employees.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
The Patient Safety Companion works under the direction of the manager and/or their designee. He or she is to observe and assist with keeping patients safe.
Patient Safety Companions are utilized as an alternative to restraints.
QUALIFICATIONS:
EDUCATION:
High School Diploma/GED.
Heart Saver certification required.
EXPERIENCE:
Previous patient encounter experience.
Customer friendly.
KNOWLEDGE AND SKILLS:
Knowledge and skill required to perform the job responsibilities for both technical and dimensional content.
Follows detailed written and oral instructions.
Completes specific, routine tasks.
Requires basic reading, writing, or simple arithmetic skills.
May operate basic equipment/machinery.
PROBLEM SOLVING/DECISION MAKING:
The degree to which judgment and analysis must be exercised in planning, investigating issues, and evaluating alternative solutions to the challenges posed by the job. Deals with the nature of the decisions, the variety of problems, and how decisions are made in context of the typical requirements of the job.
Work is routine.
Makes decisions based on detailed procedures; technical aids generally available.
Has clear-cut alternatives available and usually follows a specified course of action.
SCOPE OF IMPACT/ACCOUNTABILITY:
The potential impact of actions on results of Mercy Health and the job’s accountability for achieving results.
Impact is generally focused on immediate work area. May also affect closely related activities in other work units or teams on a temporary basis.
Influence is indirect and supportive in nature.
Accountability is restricted.
Activities are usually assigned by others.
INTERPERSONAL COMMUNICATION:
The nature and frequency of interpersonal human relations skills required by the job. The extent to which the job requires cooperation and tact in meeting or influencing others by phone, correspondence, or personal contact.
Works independently.
Interactions are generally brief and informal.
Requires common courtesy.
PRINCIPAL JOB ACCOUNTABILITIES:
Maintains the patient’s safety to prevent falls, keep medical tubes and IV’s intact.
Protects the patient’s dignity at all times.
Contacts nursing staff immediately of any concern regarding the patient’s condition.
Ensures that nursing staff will sit with patient during all periods out of the room (breaks or lunch).
Provides comfort such as blanket, pillow, etc.
Prepares patient for meals, feeds patient and other fluids as appropriate after checking with nursing staff.
Observes standard precautions and aseptic techniques.
Provides friendly assistance to patient’s family members and visitors.
Acts as a liaison and support person for family members.
Communicates all pertinent patient information to the nursing staff.
Helps nursing staff assist patient to the bathroom if requested.
Helps nursing staff to turn patients if requested.
Seeks assistance appropriately.
Uses calming, healing methods such as reading, music, relaxation techniques, etc.
May sit with two (2) patients in a semi-private room when delegated by the nurse.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com