System Analyst Rev Cycle 1

The System Analyst, position supports and maintains an in-depth knowledge of software applications that impact Clinical, Revenue Cycle, Patient Access, Finance, Insurance and other business-related areas. This role provides analytical and application support in the areas of planning, design, implementation, optimization, and maintenance of Epic, vendor integration and ancillary systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists.

• Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed.

• Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.

• Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation.

• Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate.

• Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application.

• Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements.

• Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills.

EDUCATION & EXPERIENCE

Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.

Prior certification in Epic application preferred.

CERTIFICATION/LICENSURE

Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.

ADDITIONAL REQUIREMENTS

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions.

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.