Student Worker - Mercy College

Primary Function/General Purpose of Position

The Student Worker provides administrative, operational, or programmatic support to a designated department within the institution. This position is funded through the Federal Work-Study (FWS) Program and is available only to currently enrolled students who have been awarded FWS as part of their financial aid package.

The role offers meaningful work experience, supports student success, and provides opportunities to develop professional skills in a flexible academic environment.

Essential Job Functions

• Provide general office support such as answering phones, responding to emails, and greeting visitors

• Perform data entry and maintain accurate records and files

• Assist with scheduling appointments, meetings, or events

• Support department projects, programs, or initiatives

• Prepare, organize, and distribute materials (reports, correspondence, supplies)

• Maintain confidentiality of sensitive student or institutional information

• Assist with basic research, reporting, or tracking activities as needed

• Perform clerical duties such as filing, copying, scanning, and document preparation

• Provide excellent customer service to students, faculty, staff, and visitors

• Other duties as assigned consistent with student worker responsibilities

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• None Required

Education

• Must be currently enrolled in a minimum of six (6) credit hours per semester (required)

• Must be eligible for and awarded Federal Work-Study through Financial Aid (required)

Work Experience

• None Required

Training

• None Required   ( Choose item)

Language

• English

Skills

Functional (Hard) Skill Items-Required

• Proficient in Microsoft Office and Excel

• Proficient computer Skills

• Strong organizational skills

• Strong telephone communication skills

• Proficiency in office equipment

• Accurate typing skills

• Communication with faculty, students, public and peers

• Accurate recording of meeting minutes

• Ability to multitask

• Maintain FERPA policies and standards

Interpersonal (Soft) Skill Items-Required

• Attention to detail

• Acceptance of authority

• Active listening

• Teamwork

• Critical Thinking

• Friendly and welcoming

As a Mercy College of Ohio associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia Petersburg, Virginia and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com