Admissions Officer – Mercy College

Primary Function/General Purpose Of Position

Assists and works under the direction of the Associate Dean of Student Services to recruit, analyze, plan, and implement the operations and administrative requirements for the Office of Admissions. The Admissions Officer has direct contact with prospective students through the admission and application process, providing insight and support at each step of the process and ultimately facilitate the onboarding of newly admitted students.

Essential Job Functions

• Represent and articulate the mission and values of the Education Institutions to prospective students while maintaining superior customer service.
• Effectively communicate information about academic programs, both on- and off-campus, to prospective students, parents, Hospitals, facilities and other individuals or organizations.
• Employ excellent interpersonal communication skills, persuasive and negotiation skills, strong professional writing, public speaking/presentation skills and have the ability to successfully cultivate collaborative relationships with students, faculty, staff, and professional colleagues.
• Have the demonstrated ability to work with diverse populations.
• Respond to all new inquiries in a timely manner and maintain consistent communication with all students throughout the admission process.
• Conduct telephone, email, and text-based interactions to qualify prospective students on their educational goals and interests, explaining available academic tracks, advising them on admission requirements, and ensuring that all admission paperwork is completed properly.
• Plan and implement enrollment activities for prospective students including new student orientation.
• Counsel prospective applicants on the admissions process and opportunities at the Education Institutions.
• Collaborate with the Registrar to review transcripts and process applications.
• Make recommendations concerning admissions, while appropriately adhering to all policies and procedures.
• Produce accurate applicant and inquiry reports, including forecasts, on a regular basis.
• Organize, train, and supervise student staff.
• Performs other duties as assigned.
  
  
  

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelor degree (required)

Graduate degree (preferred)

Work Experience

Two year recent experience in student recruitment or a combination of student and employee recruitment (required)

Familiarity with the admissions process to include recruitment, interviewing and evaluation transfer credit (required)

Skills

Experience in a health-related education program (preferred)

Hard/Tech/Clinical Skills:

• Understand and interpret federal, state, and local regulations related to recruiting.
• Understand and interpret policies and procedures.
• Analyze data and information, including, but not limited to, transcripts.
• Provide oversight of student recruiting.
• Utilize computer skills in order to improve efficiency of record keeping and data retention.
  
  
  

Soft/Interpersonal Skills:

• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with multiple stakeholders
• Teamwork
• Conflict resolution
• Active listening
• Relationship building
  
  
  

As a Mercy College of Ohio associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
  
  
  

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com