Senior Human Resources Manager

Position Title;                     HR Senior Manager/Generalist

Date Modified:                    July 27, 2023

FSLA Classification:         Exempt

Reports to:                           Director of Finance and Operations

Mercy Center, a community center for women and children in the South Bronx, seeks a sharp, detail oriented, experienced individual who can share our  passion and commitment to the community we serve. Mercy Center (www.MercyCenterBronx.org) has served the women and families of Mott Haven, in one of the poorest Congressional Districts in the nation, for nearly 25 years Mercy Center currently has a budget of approximately $4.5M.

POSITION OVERVIEW

The HR Generalist is a part-time (24 hours per week) role that manages and administers a wide range of human resources functions for a team of 45 staff, including but not limited to recruiting, onboarding, benefits and leaves of absence, payroll, performance management, total rewards, and training and development. They maintain compliance with relevant federal, state, and local statutes, and support the development of mission-aligned staff. The HR Generalist is the sole HR representative in the organization and will report to the Director, Finance & Operations.

The HR Manager is a people-first position who establishes a balance between existing day to day practices applying HR knowledge and expertise with ability to analyze, assess strategy and help to achieve our mission driven goal to maintain and cultivate an exceptional staff culture. This position will assist the Director of Finance and Operations in developing a timeline and plans to achieve these objectives for the future organizational needs and provide guidance on policies and procedures, and support systems, as well as processes and tools for HR best practices. Through effective relationship-building and excellent communication skills, coaching, succession planning, training and development, performance management and compensation strategies, this role will assist in leading the Finance and Operations team to serve as a trusted resource to employees and leaders across the organization ensuring quality talent management and compliance for a dynamic and growing organization.

This position with a flexible schedule of 3 Days/24 hrs weekly working remotely and in Office. Equivalent Annual Salary $51,000

Essential functions

·       Oversee Outsourced Online Payroll Service Provider

• Process semi-monthly payroll
• Review timesheets
• Review all changes, including deductions, leave balances, new hires and termination prior to processing
• Review and rollover annual benefit premiums and deductions
• Provide compensation data as needed to outside agency, including unemployment services, worker’s comp, garnishment etc.
• Supply payroll and tax related information as needed.
• Address payroll related questions from staff

·       Conduct onboarding enrollments and sessions, and coordinate exit logistics.

·       Review, Develop and Oversee compliant and secure an online and hardcopy Employee personnel filing system

·       Manage staff inquiries on processing paid time off and leaves of absence matters

·       Handle the logistics of all hiring rounds, working within our Paycom Applicant Tracking System (ATS) to manage interview processes and produce reports 

·       Assist in implementation, administration, and communication of Total Rewards (compensation and benefits) including base pay, executive compensation, incentive programs, wellness and retirement(403B)

·       Oversee talent acquisition (recruitment and retention); review and vet all candidates, provide guidance and analysis on staffing needs, risks and opportunities.

·        Create objective measures and standardized reporting to help leadership understand employee trends (turnover, attendance, performance, risks, compensation)

·       Create a staff development and training program to include succession planning and cross training

·       Execute regular employee engagement surveys for analysis by the team.

·       Serve as the point person for our HR information systems (HRIS), ensuring data integrity, developing reconciling records with payroll, customizing and running reports

·        Provide direction, guidance and ensure accurate responses to incident reports, investigations or performance interventions.

·       Manage compensation cycles including annual base salary, promotion, bonus and equity review cycles. Work with Executive Director and Finance Director to develop compensation planning guidelines, and create manager trainings and employee communications associated with compensation cycles

·       Mitigate risk and ensure compliance with labor laws and best practices. Ensure all legal federal/state/local compliance requirements are maintained; directly responsible for staying up to date on new regulations and ensuring communication, appropriate trainings, and enforcement

·       Ensure Employee handbook and other related policies are updated as necessary

Other responsibilities time permitting

Review Safety and Security Policies

Establish strategic initiatives and operational goals that promote positive employee relations, employee satisfaction, retention, and career growth.

 Total Rewards development, management and analysis; develop an annual merit & bonus review process; act as an expert resource during the year-end process; optimize total rewards offerings to attract top talent, foster retention and enhance engagement; determine and implement metrics that assess and monitor the effectiveness of ongoing rewards programs and new initiatives.

Serve as an advisor to the Executive Management Team on talent and staffing evaluation, performance management and development, total rewards, compliance and risk; anticipate obstacles and proactively offer and implement solutions to keep up with future strategic plans and the growth of the business.

 Work with the Executive Management Team Develop a compensation philosophy salary range structure that governs decisions and processes around base pay, bonuses, benefits or other incentives (including investments in employee's professional development/training) ensuring competitive, equitable and aligned with organizational goals

Qualifications

·        5 years of multi-faceted HR Generalist experience (payroll, benefits, employee relations, compliance, policy creation and enforcement, recruitment, workforce planning and development, internal communications, leadership guidance) required with at least 2 in a management position

·        Bachelor’s degree in a relevant field or 6-years equivalent of direct HR experience

·        SHRM-CP/SCP, PHR, SPHR, certifications preferred; advanced certifications a plus: Certified Compensation Professional (CCP), Certified Executive Compensation Professional (CECP), Certified Equity Professional (CEP), Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), Gallup/Coaching certifications

·        Demonstrated experience in organizational development and change (infrastructure and talent) management; recruitment and workforce planning experience with a growing organization

·        Direct experience with total rewards development and management including compensation structure plan and design, benefits offerings, equity, executive pay, incentive plan strategy and administration  

·        Conflict and grievance management experience

·        Knowledge of local, state, federal labor laws and best practices for risk mitigation (FLSA, ACA, FMLA, PFL, workers’ comp) and other NYC compliance regulations with the ability to formulate them into organizational policies

·        Demonstrated HR experience with senior leaders and managers; coaching, counsel, diplomacy, thought partner with ability to inspire confidence and change to develop skills and opportunities

·        HRIS management experience; skilled in leveraging HR technology to support business decisions and utilizing automation to support efficiency; Paycom desired

·        Experience with performance management or employee engagement development, metrics, tools

Excellent communication skills both verbal and written

·        Extensive knowledge with Microsoft software (Outlook, Excel, Word, PowerPoint); additional software experience with Zoom, WebEx, Teams, or SharePoint platforms a plus

·        Able to work onsite as necessary;

Competencies/Additional

·        Strong time management skills (follow-up, follow-through, meeting deadlines) for self and ensuring accountability for the team

·        Self-motivated, strong work ethics and standards, responsive, accountable, thorough, analytical

·        Strong interpersonal skills, active listener, ability to build relationships, develop trust and influence change for employees at all levels including leadership

·        Personality: collaborative, transparent, approachable, people-centric, strong communicator (written, verbal, interpersonal), considerate, compassionate, good-humored and positive culture builder

·        Up for a challenge; flexible yet firm, adaptable, strategic thinker and arranger in a dynamic and growing environment

·        Experience managing or developing a hybrid workforce (on-site, remote, variety of fields/trades)

·        Experience developing presentations and other communication materials for use with senior level executives or all staff

·        Commitment to driving equity, diversity and inclusion at all levels of the organization

·        Nonprofit / volunteer leadership experience a plus

·        Management consulting, finance or operational backgrounds a plus

·        Knowledge of additional language(s) a plus 

·    TIME COMMITMENT

Part-time schedule — minimum of 24 hours weekly.

We are seeking a Senior Human Resources Manager to join our team. This position can be structured as part-time or full-time, depending on the candidate’s availability and the organization's needs. Compensation is $43.54 per hour, with a full-time equivalent salary of approximately $90,000–$100,000 annually. Flexible scheduling is available.

Salary : $90,000 - $100,000