Configuration Technician

Configuration Technician Reports to COO

Job Overview

The primary function of this position is to perform configuration work on Digital Signage screens, point-of-sale devices, and other peripherals. Secondary functions of this position include testing, troubleshooting, and other duties as assigned, consistent with a stage/configuration/shipping department. These duties include, but are not limited to, the following.

Responsibilities and Duties

• Entering network configurations into routers and switches; loading configuration files, verifying configurations, etc.
• Recording & tracking of equipment on a per-site basis.
• Assisting with packaging/shipment of site-specific equipment.
• Working with the Customer support team as needed.
• Hardware testing & troubleshooting of equipment.

Requirements

• Prior experience with hardware configurations will be a plus
• Experience with enterprise software, such as NetSuite, a plus
• Experience with technical documentation, flowcharts, and schedules
• Working knowledge of wireless networking
• Previous experience working with routers and switches preferred, but not required
• Strong multitasking skills with the ability to prioritize tasks
• Problem-solving skills with a very keen eye for details
• Ability to understand and follow process documentation
• Ability to work in a team-based, fast-paced environment
• Ability to quickly adapt to changing business requirements
• Exceptional time-management and organizational skills
• Strong verbal as well as written communication skills

Please send your resume and cover letter, including your salary requirements, to Recruiting@goMTP.com.