Quality Control Inspector

Mercury Print Productions is looking for an experienced Quality Control Inspector to join our team!

Unleash Your Potential with Mercury, where we're not just a printing company — we're a family. With a proud legacy spanning years in the industry, we're dedicated to pushing the boundaries of what's possible in educational printing. Our commitment to innovation drives us to continually invest in cutting-edge technology and machinery, giving our employees opportunity to be at the forefront of the field. We're seeking a Quality Control Administrator to join our dynamic team. In this pivotal role, you'll be responsible for monitoring production quality, maintaining documentation, conducting inspections, and supporting continuous efforts in a fast-paced printing environment. If you're a hardworking, motivated individual with a passion for print and an eye for quality, we want to hear from you. While prior experience in quality management or the print industry is a plus, we're also open to candidates with proven aptitude for compliance and a strong attention to detail. Check out the details below and click apply if you are interested in joining the team!

Position Details

• Job Title: Quality Control Inspector
• Department: Quality Control
• Location: Rochester Tech Park, 2332 Innovation Way, Bldg 4, Rochester, NY 14624 **Must have reliable transportation**
• Schedule: Full-time, A Shift, 7:00 am - 3:30 pm, Monday - Friday
• Pay: $19 - $24 per hour. Final compensation is based on experience.
• Job Summary: The Quality Control Inspector is responsible for ensuring that all printed products meet established company and customer quality standards. This role involves inspecting materials throughout the production process, identifying defects, and collaborating with production teams to resolve issues. The inspector plays a critical role in maintaining product consistency, compliance with specifications, and customer satisfaction.
• Reports To: Quality Control Manager
• Duties/Expectations: While duties may vary from day to day, below is a list of general duties you can expect in this role.
• Inspect printed materials (books, packaging, labels, marketing collateral, etc.) for accuracy, color consistency, registration, finishing quality, and overall appearance.
• Verify that jobs meet specifications outlined on job tickets, proofs, and customer requirements.
• Perform random quality checks at multiple stages of the production process (prepress, press, bindery/finishing).
• Document inspection results, deviations, and corrective actions using established quality reporting systems.
• Communicate quality issues to press operators, bindery operators, and supervisors promptly to minimize waste and rework.
• Ensure compliance with company standards, industry guidelines, and customer specifications.
• Assist in developing and improving quality control procedures and checklists.
• Work with the production team to identify root causes of quality issues and recommend process improvements.
• Maintain organized records of inspections, non-conformance reports, and corrective actions.
• Support internal and external audits as needed.
• Continuously work to develop skills / knowledge and complete all training required by the company
• Be a team player, communicate clearly and respectfully and maintain a positive attitude
• Be dependable, reliable, and consistently perform high quality work meeting company production standards
• Create a safe and hazard free work environment; follow safety protocols and report any risks
• Perform other duties as needed / assigned
• Adhere to all company and department policies and procedures

What we are looking for:

• Position Qualifications:
• Work Experience: Previous experience in printing, bindery, or related manufacturing environment preferred.
• Knowledge/Skills:
• Strong attention to detail and ability to recognize print quality issues (color, alignment, defects).
• Knowledge of printing processes (offset, digital, etc.) and finishing/bindery operations is a plus.
• Ability to read and interpret job tickets, proofs, and technical specifications.
• Good communication and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills for data entry and quality documentation.
• Knowledge of OSHA regulations, LSS, ISO, and a 5S mindset is preferred.
• Education: High school diploma or GED is required.
• Must be of legal working age and eligible to work in the U.S.
• Work Environment/Physical Requirements:
• Works indoors in a temperature-controlled manufacturing facility and may be exposed to loud sounds, hazardous chemicals, and equipment on the production floor. Must have the ability to bend, lift and carry up to 30 lbs.; stand/walk on hard surfaces and/or sit for extended periods; complete repetitive tasks; operate computers and/or machines (dexterity, bend, stretch, reach, climb, crouch, etc.); visual acuity to inspect fine details in print and communicate effectively. Full-time; schedule may vary depending on production needs, including occasional overtime. *Reasonable accommodation may be available upon request.

Working for Mercury:

• What we are about: Mercury is a local family owned printing business that has been operating in Rochester since 1968. We have grown from a small basement operation with just a few employees to our current facility that operates 24/7 with 200 employees and while we offer a variety of printing formats, our primary focus is educational printing. In an age where companies tend to see employees as only numbers, we reject that trend and see our team as part of the family. We are a tech forward printing company using innovation and excellent customer service to provide a quality product to our clients. We pride ourselves on providing a workplace with state of the art equipment and technology, and our environment is highly focused on teamwork, efficiency, quality and safety.
• Want to learn more? Check out our website https://mercuryprint.com and social media.
• What we offer: We are constantly evaluating what our employees need from us and adjusting to meet these needs.
• Our compensation ranges are competitive for the industry based on experience/skills plus with our annual evaluations, employees have the opportunity to potential rate increases based on individual performance/attendance AND company performance.
• Our benefits package including Medical, Dental, Vision, Life & Disability insurances, time off starting at 80 hours that grows with your years of service, paid holidays, retirement savings with our 401(k) plan, and an Employee Assistance Program.
• Our longevity and growth opportunities have lead to employees celebrating decades of anniversaries. It isn't unusual for our people to work their way up from production floor to leadership.
• Our fun atmosphere shows our dedication and our desire for employees to enjoy coming to work each day. We coordinate employee appreciation events to allow for everyone to come together, plus recognition opportunities with appraisals, employee of the month and service awards!

Don't Wait... Click Apply Now!

Mercury is an EEO employer and uses e-verify to confirm employment eligibility. All applicant notices are available on our career page at: https://mercuryprint.com/working-at-mercury/#AppNotice