What are the responsibilities and job description for the Head of Commercial Excellence position at Mercury Hampton Ltd?
Head of Commercial Excellence Boston, MA To $230,000 Bonus Exceptional Benefits Are you ready to be the architect of commercial success? Join this business as a Head of Commercial Excellence and lead the transformation of how they deliver exceptional results across the Americas. This isn't just another sales role - it's your opportunity to build, innovate, and scale commercial strategies that drive real business impact. What Makes This Role Extraordinary?Drive Strategic Impact: Own the complete commercial excellence agenda, from developing cutting-edge training programs to implementing sales force effectiveness initiatives that directly boost revenue and margins.Shape Customer Experience: Design and implement strategies that enhance every customer touchpoint, using data-driven insights to create exceptional experiences that drive loyalty and growth.Be a Commercial Innovator: Own the implementation of Salesforce systems, tender management processes, and contract lifecycle optimisation - becoming the go-to expert for commercial excellence.Mission? Where Strategy Meets Execution. Commercial Training Excellence:Partner with leadership to create comprehensive development programs that transform sales team effectivenessDesign tailored content addressing real market challengesMonitor and optimise training impact through data-driven assessmentsSales Force Effectiveness:Bridge sales teams and cross-functional departmentsAnalyse performance metrics to uncover insights that drive measurable improvementsFacilitate strategic planning aligned with business objectivesContract & Tender Management:Manage complete contract lifecycle with precision and commercial acumenLead high-stakes tender submissions with legal, finance, and product teamsDrive compliance improvements that enhance business performanceCustomer-Centric Growth:Develop strategies that enhance customer experience at every commercial touchpointLeverage NPS data to drive meaningful improvementsCreate lasting customer relationships that fuel sustainable growthWhat Will You Bring?Bachelor's degree in business, Marketing, or related field (MBA preferred)7 years commercial excellence experience with proven training and sales coordination successTrack record of leading initiatives that drive measurable sales performance improvementsStrategic thinking with exceptional analytical abilitiesOutstanding communication and influence skills across all organizational levelsProficiency with modern sales technology and change management expertiseYour Mindset?Passion for developing talent and building high-performing teamsAbility to thrive in fast-paced environments while managing multiple prioritiesInternational perspective with willingness to travel (10-15%)Why This Opportunity is Different?Influence commercial strategies making tangible improvements in each marketWork directly with senior commercial leadership with exposure to strategic decision-makingImplement cutting-edge commercial tools and systems positioning the business for future successExceptional visibility and growth opportunities within a dynamic, international organisationJoin a team committed to building a culture of commercial excellenceReady to Excel? This is more than a job - it's your platform to shape the future of commercial excellence. You'll work with passionate teams, cutting-edge technology, and global markets while building capabilities that drive sustainable business growth. Want to be a part of this? If you have the entrepreneurial spirit and passion this position requires then get in touch now. To apply, click on the apply button below, contact Richard York, or call the Mercury Hampton office directly on 0044 1925 937311.
Salary : $190,000 - $230,000