Demo

Fencing Inside Sales Representative

Merchants Metals
Chicopee, MA Remote Full Time
POSTED ON 7/29/2026
AVAILABLE BEFORE 8/28/2026

POSITION SUMMARY:

As an inside sales representative, you will oversee the management of customer accounts.

Competitive Pay and No Weekends!!


ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

  • Assisting customers with questions and doing estimates for their projects.
  • You will be responsible for placing special orders with our vendors, preparing quotes, preparing orders for the delivery of products to the job site, waiting on customers at the counter, answering incoming phone calls, and having basic knowledge of the products and materials we sell.
  • Must be able to clearly communicate to the customer and prioritize daily job duties to ensure each job goes smoothly.
  • Service customers by selling products, fielding questions, and resolving customer’s issues.
  • You will also be required to service existing accounts and establish new accounts.
  • You will be required to make calls to existing customers and build relationship bridges with new potential customers.
  • Must be able to continually analyze our customer base and manage it according to the best return on time invested.

 

Requirements:

  • Superior Customer Service Skills
  • Basic Computer skills (Microsoft suite, POS software)
  • Excellent Communication and Organization Skills
  • Strong decision-making skills

 

Preferred Experience:

  • Industry knowledge 1- 3 Years
  • Sales 2 years
  • Customer Service 3 Years


Benefits: We’ve got you covered.

We offer benefits that are specifically designed to fit your needs. We provide industry-leading coverage and benefits to our people and qualified family members, including:

  • Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family at a very low cost
  • Company Paid Life Insurance and Short/Long-Term Disability Insurance
  • Convenient 24/7 Doctor Visits through Live Health Online
  • Legal Assistance via Legal Shield
  • Employee Assistance Program and discounts.
  • 401k Retirement Program with strong company match.
  • Paid Time Off
  • Holidays Off


In addition to the benefits program, it also provides employees with a competitive wage and career advancement.

 

Company Description
About Merchants Metals

We’re one of the largest manufacturers and distributors of fence systems in North America. With 35 distribution center locations, four manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be the contractor and architect choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial, and residential applications.

Salary : $24 - $27

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