What are the responsibilities and job description for the Merchants Auto- Automotive Technician (Class A & B) position at Merchants Fleet?
Build Your Career with Merchants Auto
If you're an experienced automotive technician looking for steady work, diverse vehicle experience, and a team that values your expertise, we'd like to meet you.
At Merchants Auto, you'll work in a fast-paced, high-volume environment with access to thousands of vehicles throughout the year. As the automotive retail and service division of Merchants Fleet, one of North America's leading fleet management companies, we offer the stability of an established organization with the close-knit culture of a local team.
Our technicians play a critical role in delivering safe, reliable vehicles to our retail customers while helping maintain one of the nation's most respected fleet operations. Unlike traditional dealerships, we perform no OEM warranty work, allowing our team to focus on quality repairs, accurate diagnostics, and efficient service without manufacturer restrictions.
Why Technicians Choose Merchants Auto
- Consistent workflow with a high volume of vehicles
- No manufacturer warranty work
- Flexible scheduling options to support work-life balance
- Competitive compensation
- Generous PTO and comprehensive benefits package
- ASE certification and ongoing training support
- Team-based environment with experienced Lead Technicians providing mentorship and daily support
- Opportunities for career growth within both Merchants Auto and the broader Merchants organization
What You'll Do
Depending on your experience level, responsibilities may include:
- Performing routine maintenance services including oil changes, brakes, fluid services, filters, and tire replacement
- Diagnosing and repairing steering, suspension, exhaust, and other undercarriage systems
- Conducting multipoint inspections for customer and resale vehicles
- Diagnosing and repairing drivability concerns on gasoline-powered passenger vehicles and light trucks
- Utilizing scan tools and diagnostic equipment to identify vehicle issues
- Performing interior and exterior trim repairs
- Troubleshooting and repairing vehicle electrical systems (Class A technicians)
Qualifications
Class B Technician
- Minimum 3 years of automotive repair experience
- Three ASE Certifications or equivalent OEM certifications preferred
- Ability to obtain certifications within one year if not currently certified
Class A Technician
- Minimum 5 years of automotive repair experience
- Seven ASE Certifications or equivalent OEM certifications preferred
- Master ASE Certification strongly preferred
- Ability to obtain certifications within one year if not currently certified
What You'll Bring
- Valid driver's license
- Must continue to keep a satisfactory driving record, as determined by Merchants, and remain eligible to be insured by the company's vehicle insurance carrier. Employee must cooperate in completing any required authorizations or paperwork for regular motor vehicle checks.
- Strong mechanical aptitude and understanding of vehicle systems
- Ability to safely operate vehicles in shop and road-test environments
- Strong diagnostic, communication, and problem-solving skills
- Commitment to quality workmanship and teamwork
Physical Requirements
- Regular standing, walking, bending, reaching, and lifting
- Ability to lift up to 50 pounds regularly
- Manual dexterity and mobility necessary to perform repair tasks
- Ability to work in both indoor and outdoor conditions as required
Join a Team That's Driving Forward
At Merchants Auto, you'll find more than a technician job. You'll find a career backed by the strength of a nationally recognized fleet organization, opportunities to grow your skills, and a team that values collaboration, expertise, and continuous improvement. As a sister company of Merchants Fleet, we're proud to combine entrepreneurial energy with the resources and stability of an industry leader.
Ready to take the next step in your automotive career? Apply today and join the Merchants team.
Location: Merchants Auto - Hooksett, NH