Mortgage Closing Specialist

Merchants Bank is seeking a Mortgage Closing Specialist. Initial training will be in Winona, MN and then can be worked out of any Merchants Bank location in MN and WI with office space available.

This full-time position will be 40 hours per week generally working 8:00am – 5:00pm Monday through Friday.

The primary responsibilities are to prepare accurate initial and final closing documents and disclosures within regulatory requirements, and balance and disburse funds for mortgage loan file closings. Must have excellent communication and organizational skills, able to work under deadlines, and have the ability to remain calm under pressure.

Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.

Please click on Apply Now or apply in person at any Merchants Bank location. Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Essential Responsibilities:

• Understanding of TRID guidelines and timing requirements
• Prepare and deliver initial closing disclosure to borrower(s) within TRID guidelines
• Prepare accurate closing documents and deliver them to the settlement agent within the required timeline
• Balance, prepare and submit wires or deposit funds due to the settlement agent
• Follow-up on closed loans to ensure the return of the signed documents to the Mortgage Closing Department
• Activate conventional monthly mortgage insurance
• Submit government insuring fees and follow-up for activation
• Submit customer identification forms for closed loans
• Resolve closing suspense conditions
• Resolve outstanding balances related to disbursing general ledgers and checking accounts
• Monitor the Mortgage Closing/Disbursing Help Desk email and phone
• Perform Disclosure Desk duties as assigned
• Employee may be asked to perform other duties required by the Mortgage Closing Department
• Regular and dependable attendance is an essential function of the job
• Adherence to compliance with applicable laws concerning financial institutions
• Closing Help Desk Technician – covers questions, construction draws, rush and change requests.
• Disclosure Desk Technician – provides timely initial, revised and final closing disclosures to borrowers and settlement agents.
• Employee will be expected to contribute to a positive working environment through words and actions
• Employee will be expected to communicate effectively with internal and external customers and contacts
• Employee will be expected to complete compliance and product knowledge assignments in a timely manner
• Employee will be expected to achieve measurable goals as defined by their six month and annual performance reviews.

Working Conditions:
Inside working environment, very low noise level, professional atmosphere.

Physical Demands:
Work is performed primarily sitting at a desk. Requires ability to operate terminal and keyboard, good finger dexterity and good finger-eye coordination.

Mental Demands:
Requires above-average aptitude in the area of math/number skills; strong analytical skills. Above-average skill in the areas of problem analysis and problem solving. Exceptional organizational skills. Requires ability to articulate well and effectively communicate with others. Must have the ability to remain calm under pressure and weather very high stress levels due to last minute changes.

Skill Requirements:
Independent thought, good organization, self-motivation to complete tasks in a timely manner. Must have good typing skills, effective telephone and written communication skills. Experience with Microsoft Excel or some other accounting application and moderate mathematical ability. Should have amiable personality and be a team player. Confidentiality is a must. Position may require overtime during periods of high volume.

Relationships:
Responsible to the Mortgage Processing/Closing Manager for clarification of position’s responsibilities, authority, and for proper interpretation. Position will have high degree of telephone contact with internal and external customers/contacts. Must have ability to work effectively and professionally in team environment.