What are the responsibilities and job description for the Facilities Technician position at Merchants Bank of Indiana?
Description
The Facilities Technician will focus on preventative maintenance, scheduling of repairs and site visits to our Indiana-based properties. The Facilities Technician will collaborate with the AVP of Property Management in making repair recommendations based on department and company goals & objectives, and will oversee repairs in a timely fashion, communicate progress and collaborate with the Facilities Team to ensure the staff and tenants are not heavily impacted by maintenance or mechanical issues. Do you take pride in delivering excellent customer service to staff and tenants with a focus on maintenance, repair and inspections of facilities? If yes, then APPLY TODAY!
After one year as our Facilities Technician, you will know you were successful if you do the following confidently and independently...
- Oversee preventive maintenance, scheduling of repairs, and inspections.
- Knowledge and experience in HVAC, electrical, or plumbing systems.
- Maintain organized and shareable records.
- Update Standard Operating Procedures (SOPs).
- Respond to helpdesk tickets according to established Service Level Expectations.
- Review Building Management System (BMS) daily and advise/report issues or concerns to management.
- Conduct routine and scheduled property walks.
- Assist with event set ups and company amenity needs.
- Routine visits to all Indiana locations
Requirements
What we are looking for...
- Associate's Degree preferred or 4 years of relevant experience in Facilities management.
- Technical certifications for HVAC are preferred.
- Experience in Building Management Systems, plumbing and electrical are required.
- Excellent written and verbal communication skills.
- Client Relations and Customer Service Oriented.
- To think quickly with unexpected challenges arise while multi-tasking other assigned duties.
- Availability to occasionally work extended hours in order to meet altered timelines and/or events.
- Intermediate knowledge of Microsoft Office; specifically, Word, Excel, Outlook and PowerPoint.
- Current location within a commutable distance of Carmel, IN.
Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more
About Merchants
Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.
Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022). For more information read the entire article here.