What are the responsibilities and job description for the ISO & Agent Bank Account Executive position at MerchantE?
ISO & Agent Bank Account Executive
About MerchantE
MerchantE (an Omise/OPN company) provides acquiring and processing capabilities with modular APIs, advanced onboarding/KYB, network tokenization, risk/fraud controls, and reporting dashboards. We’re building out a modern ISO and Agent Bank program to expand distribution of our acquiring platform across FIs, referral partners, and independent sales organizations. We’re hiring an ISO & Agent Bank Account Executive to recruit, enable, and grow these partnerships at scale.
What You’ll Do
- Prospect, recruit, and close new ISO and Agent Bank partners aligned with MerchantE’s channel growth strategy.
- Negotiate partner agreements, including revenue share, residual structures, and program terms.
- Onboard and enable partner salesforces with training, certification, sales collateral, and partner portal access.
- Drive joint GTM motions: co-selling, joint prospecting, marketing campaigns, and event participation.
- Partner with internal teams (Product, Risk/Compliance, Legal, Operations) to ensure ISO/Agent onboarding meets sponsor bank and PCI requirements.
- Manage ongoing partner relationships: pipeline reviews, residual reporting, quarterly business reviews, and issue resolution.
- Build repeatable models and playbooks to scale ISO/Agent partner acquisition and activation.
- Represent MerchantE at ISO/agent associations, bank partner events, ETA, WSAA, and regional trade shows.
- Capture partner feedback to refine MerchantE’s channel programs, partner tools, and reporting.
How Success Will Be Measured
- New ISO/Agent Bank partners signed and activated.
- Processing volume and revenue contribution from partner channel.
- Partner productivity (merchant activations per ISO/Bank).
- Residual revenue growth and partner retention.
- Pipeline coverage and forecast accuracy.
- Partner satisfaction (NPS, engagement levels, QBR outcomes).
Who You Are
- 5–8 years sales/business development experience in payments, merchant acquiring, or channel partnerships.
- Proven track record recruiting, enabling, and managing ISOs, agent banks, or referral partners.
- Knowledge of acquiring economics, residual models, and ISO/Agent program structures.
- Familiarity with compliance and risk considerations for ISO/Agent Bank programs (PCI, sponsor bank requirements, KYB).
- Skilled negotiator with experience structuring complex revenue share or residual agreements.
- Strong relationship management and communication skills, with credibility at executive and partner salesforce levels.
- Self-starter with outbound discipline, event presence, and ability to build scalable channel playbooks.
- Bachelor’s degree preferred (Business, Finance) or equivalent experience.
What You’ll Get (Why MerchantE)
- Competitive base salary uncapped commission with residual/accelerators
- Benefits: health, dental, vision, and 401(k)
- High-impact role shaping MerchantE’s ISO & Agent Bank ecosystem
- Collaborative culture with direct access to leadership, Product, and Risk teams
- Professional growth in channel strategy, acquiring economics, and FI partnerships
- Flexibility (remote or hybrid) and travel for partner events and industry shows
MerchantE is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer.