What are the responsibilities and job description for the Body Shop Advisor position at Mercedes-Benz of West Chester?
$75k-$100k Yearly Earning Potential for Top Performers
Schedule: Monday - Friday / 7:30am - 5pm
*Brand New State of the Art Facility*
Rivian Certified Collision Center
Mercedes Benz Luxury Collison, a Hudson Automotive Company, is actively seeking a Body Shop Advisor/ Estimator to join our award-winning, high-volume service team.
We are Growing! Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 54 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.
Visit our website at:
https://www.mbwluxurycollision.com/
Why choose Mercedes Benz of West Chester and Hudson Automotive Group?
$75k-$100k Yearly Earning Potential for Top Performers
Schedule: Monday - Friday / 7:30am - 5pm
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Rivian Certified Facility
Commercial/Sprinter Van Equipment
Previous Customer Service Experience Required
Previous Body Shop Estimator Experience Preferred
Other Benefits we offer:
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k with match
- Paid Vacation/Holidays
- Accrued PTO
- Employee development through training and advancement opportunities
- Employee discounts on products & services
- Balanced work schedule
Qualifications:
- Taking pictures of the vehicles.
- Schedules service appointments.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Walks around the vehicle with customer as needed to confirm the damages and prior damage.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts
- Verifies Insurance claim information before starting repairs.
- Verifies Payments and proper documentation from the Insurance Co.
- Checks on progress of repair throughout the process daily.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $75,000 - $100,000