What are the responsibilities and job description for the Automotive Dealer Administration/Receptionist - Full time position at Mercedes Benz of Orange County?
Automotive Dealer Administration/Receptionist - Full Time $18-$21 per hour
EMPLOYMENT APPLICATION MUST BE COMPLETED FOR CONSIDERATION
At Mercedes-Benz of Orange County, we pride ourselves on delivering a premium customer experience from the moment our guests walk in the door. We are seeking an energetic, professional, and customer-focused Service & Sales Receptionist to be the first point of contact for our clients - whether they're visiting for vehicle service or shopping for their next Mercedes-Benz.
Mercedes-Benz of Orange County is powered by Benzel-Busch, a family owned business that has been in operation since 1964. Awarded the Mercedes-Benz Employee Choice Award.
With our rich history of success and growth, we invite you to join our Team.
Please visit MercedesBenzofOrangeCounty.com to apply NOW.
Key Responsibilities:
Front Desk & Customer Interaction
- Greeting all clients warmly in person and over the phone, creating a welcoming environment
- Direct clients to the appropriate department or team member (Sales, Service, Parts, Finance)
- Answer incoming calls promptly, route them appropriately, and take accurate messages
Service Department Support
- Check in service customers and assist with appointment confirmations
- Provide general information about service offerings and coordinate with service advisors
- Notify clients when their vehicles are ready and assist with payment processing if needed
- Process financial transaction
- Assist with administrative tasks
Sales Department Support
- Welcome showroom visitors, introducing them to available sales associates
- Registering showroom visitors in our Customer Relationship Management (CRM) system
- Support the sales team in serving our customers
Administrative & General Duties
- Maintain a tidy and organized reception area
- Assist with light data entry, appointment scheduling, and filing
- Support dealership evens, client appreciation days, and special promotions as needed
Skills Required
- Must be prompt and on time
- Excellent communication skills
- Manage Cash Register & Deposits
- Well versed in Microsoft Office Suite or be willing to learn
- Outgoing, Friendly, Courteous personality
- Able to multi-task several processes at once
- Ability to thrive in a fast, paced environment
- Ability to maintain a professional appearance at all time
Full Time Benefits
- Unlimited growth potential. Excellent Advancement Opportunities!
- Comprehensive training programs to advance your career
- Supplemental Life Insurance and Long Term Disability
- 401K Retirement Plan with Employer Contributions
- Employee discounts for you and your family!
- Medical and Dental Insurance available
- Flexible Medical Spending Accounts
Hours of Operation
The position operates on rotating shifts: 7:00 AM to 4:00 PM and 9:00 AM to 6:00 PM.
Mercedes-Benz of Orange County is an Equal Opportunity Employer
Salary : $18 - $21