What are the responsibilities and job description for the BDC Internet Sales - Mercedes Benz of North Olmsted position at Mercedes Benz of North Olmsted?
Automotive Internet Sales Consultants
As an Internet Sales Consultant, you will be responsible for monitoring internet leads and providing client follow-up. You must be a customer-service oriented individual with excellent organizational skills in order to manage incoming customer leads. All applicants must be comfortable making phone calls and emails to prospective clients on a regular schedule.
We offer one of the top Pay Plans in the region with a Tremendous Bonus Program and Fantastic Benefits Package, along with a great work environment.
Job Duties Include:
- Monitoring and contacting Internet leads from our website, dealer, manufacturer and third party sites
- Determining each customer's vehicle needs by asking questions and listening
- Learning, understanding and adhering to call and email scripts
- Setting and confirming appointments, following up for each shown or missed appointment
- Gathering information for out of state customers and getting that information back to them in a timely manner
- Meeting with the sales managers and director regarding objectives, planned activities, reviews and analysis
- Following up with clients that are connected to the dealership for business development
- Other duties as assigned
If Selected, The Commitment To You:
- Commission less Draw
- Excellent Benefits
- Paid Vacation
- Five Day Work Week
- A Professional and Respectful Work Environment
- Updated Selling Processes to Properly Assist Today’s Customer
Requirements
- Strong follow-up skills
- Highly proficient computer skills
- Demonstrated experience with navigating internet channels
- Quick response time
- Excellent written skills (grammar & spelling)
- A positive attitude, exceptional work ethic and a willingness to learn
- Professional, ethical and a team player
- Must have a professional appearance