What are the responsibilities and job description for the Automotive Parts Counterperson position at Mercedes-Benz of Indianapolis?
Mercedes-Benz of Indianapolis is Hiring an Experienced Parts Counter person to join our team
Mercedes-Benz Experience is Preferred
- Excellent Opportunity
- Great Work Life Balance
- Fun Work Environment
- Opportunity for Advancement within Large Dealer Group
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Life Insurance
- Short & Long Term Disability Insurance
- Paid Vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
Responsibilities
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Qualifications
- High School Diploma or equivalent
- Prior auto parts sales experience (preferred)
- Mercedes-Benz Parts Experience a PLUS
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.