What are the responsibilities and job description for the Mercedes-Benz Parts Advisor position at Mercedes-Benz Mt Pleasant?
~~~ BAKER MOTOR COMPANY is growing! ~~~
POSITION OVERVIEW:
Mercedes-Benz Mt Pleasant is looking for a friendly and experienced Parts Advisor to join our team. The Parts Advisor will work closely with our service department to provide a pleasant and seamless service experience to our clients. When clients call or visit the parts department, the Parts Advisor will: greet them, listen to their needs, and determine what parts they need. The Parts Advisor will also assist with the parts department inventory by checking and scanning in shipments and documenting discrepancies to ensure counts are correct. The Parts Advisor will report directly to the Parts Manager.
DUTIES AND RESPONSIBILITIES:
- Assist clients and service team members in selecting required parts in a courteous, efficient, and professional manner.
- Answer phone calls promptly and respond to questions and requests about parts.
- Greet retail clients at counter and determine their parts needs.
- Process payments and returns for clients in-person or electronically.
- Work with the service department to ensure parts are available, billed, or ordered when needed.
- Ensure an accurate inventory by receiving, tagging, storing, and returning parts promptly.
- Assist with parts inventory management through bin counts and accurate record keeping.
- Track special orders and notify service department or client when parts arrive.
- Notify parts manager of any out-of-stock parts or shop supplies.
- Keep orderly records of all estimates, orders, and invoices.
REQUIREMENTS AND QUALIFICATIONS:
- High school graduate or GED certificate
- Valid driver’s license and clean driving record
- Ability to pass a background check and drug screening
- Basic understanding of automotive components and systems
More about BAKER MOTOR COMPANY:
BAKER MOTOR COMPANY was founded in 1988 by Tommy B. Baker and is the largest privately held automobile dealer group headquartered in South Carolina. Our dealer group now consists of thirteen automotive manufacturers, an in-house Reconditioning Center, an in-house Auto Glass company, and a full service USAA and State Farm Insurance-approved Collision Repair Center.
- CHARLESTON, SC: Mercedes-Benz, Mercedes-Benz Commercial Vans, Porsche, INFINITI, Land Rover, GMC, and Cadillac, Baker Collection Pre-Owned
- MOUNT PLEASANT, SC: Mercedes-Benz, Baker Collection Pre-Owned
- SUMMERVILLE, SC: Mercedes-Benz Commercial Vans, Baker Collection Pre-Owned
Our Charleston Mercedes-Benz franchise has received the prestigious Best of the Best award from Mercedes-Benz eight out of the past twelve years: including 2003, 2004, 2005, 2006, 2008, 2010, 2012 & 2014. In 2013 & 2014
BAKER MOTOR COMPANY was featured in Automotive News' 100 Best Dealerships To Work For, and in 2015 Automotive News awarded us as the #1 Best Dealership To Work For in the United States and Canada.
About our SC Service Centers:
- 6 Climate Controlled Service Shops
- 1 Climate Controlled Reconditioning Center
- 1 Climate Controlled Collision Center (see below)
- 65 Work Stations across all 5 Service Shops
- 36 Work Stations across Collision Center and separate Reconditioning Center
- Matching Toolboxes, Work Benches, and Computer Work Stations are all provided
- Factory Training and Certification provided for all brands
BAKER MOTOR COMPANY is concerned with more than moving inventory; we're committed to your success and invested in your future. We provide the opportunities, resources, and support you need to grow and develop professionally. We offer Factory Training and Certifications. We offer an excellent compensation package as well as employer matched 401(k), vacation, sick, health, dental, vision, recognition programs, on-site wellness coach, an on-site fitness studio, and more.
- Principals only. Recruiters, please don't contact this job poster.
- Do NOT contact us with unsolicited services or offers.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Ability to commute/relocate:
- Mount Pleasant, SC 29466: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Automotive Parts: 2 years (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $35,000 - $50,000