Job Description: Automotive Express Lube Technician

Location: Mercedes-Benz of New Orleans, Metairie, LA, 70002

About Us:

Mercedes-Benz of New Orleans, located in the heart of Metairie, LA, is a premier leader in luxury automotive sales and service. Our commitment to excellence is evident in our state-of-the-art facilities and our dedicated team. We pride ourselves on delivering an unparalleled customer experience that upholds the prestigious Mercedes-Benz reputation. At Mercedes-Benz of New Orleans, we believe that our employees are our greatest asset. We are dedicated to fostering a work environment that is inclusive, innovative, and rewarding. Our collaborative culture supports professional growth and development, and we value integrity, professionalism, and a passion for excellence.

Position Overview:

As an Express Lube Technician at Mercedes-Benz of New Orleans, you will play a vital role in providing exceptional service and technical support to our valued customers. You will be responsible for performing routine and advanced vehicle maintenance, diagnosing complex issues, and ensuring that each vehicle meets our high standards of quality and performance. This role requires a blend of technical expertise and outstanding customer service skills, as you will directly interact with customers to address their needs and provide effective solutions. The ideal candidate will be passionate about automotive technology, have a keen eye for detail, and excel in a fast-paced environment. You will have the opportunity to work with cutting-edge automotive technology, collaborate with a team of skilled professionals, and contribute to our reputation as a leading luxury dealership.

Key Responsibilities:

• Perform routine vehicle maintenance and technical services.

• Diagnose and troubleshoot vehicle issues with precision.

• Communicate service needs and repair options clearly to customers.

• Document service activities and maintain accurate records.

• Collaborate with the service team to resolve complex issues effectively.

• Previous experience in automotive service or technical support preferred.

• Strong knowledge of automotive systems and technologies.

• Excellent problem-solving skills and effective communication abilities.

• Capability to work independently as well as part of a team.

• Relevant automotive certifications or training are a plus.

• Starting Pay: $20 - $28 per flat hour, based on experience and qualifications.

• Insurance: Comprehensive medical, dental, and vision coverage.

• 401(k) Plan: Competitive 401(k) plan with company matching.

• PTO: Generous paid time off (PTO) days.

• Additional Perks:

o Professional Development: Access to ongoing training, industry certifications, workshops, and career advancement opportunities.

o Employee Discounts: Discounts on vehicle purchases, parts, and services.

o Uniforms: Company-provided uniforms and workwear.

o Career Growth: Clear paths for career advancement within the company and opportunities for cross-training.

o Referral Bonuses: Cash bonuses for referring qualified candidates to join our team.

o Exclusive Partner Discounts: Discounts on products and services from partner companies.

Equal Opportunity Employer: Mercedes-Benz of New Orleans is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.