IT Solution Architect

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About Us:

Who is Mercedes-Benz Financial Services?

Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
• We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
• Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
  
  

Job Overview:

As a key Solutions Architect to the Mercedes-Benz Financial Services IT team, you will design and drive the implementation of next generation IT solutions in alignment with overall IT and Business strategic direction. You will be working with a diverse team on the latest technologies to optimize our business applications and customer experience. Your tasks as Solutions Architect at Mercedes-Benz Financial Services:

• Act as a consultant for new or existing technologies, processes or solutions that contributes toward the realization of domain strategies.
• Work with IT and Business partners to gather and document business requirements and translate them to design solutions.
• Oversee and address customer issues/tickets by performing root cause analysis and eliminate repeat problems.
• Manage medium to large projects within the team and across multiple application domains.
  
  

Responsibilities:

• Design and drive the implementation of next generation IT solutions in alignment with overall IT and Business strategic direction Work with IT and Business partners to gather and document business requirements and translate them to design solutions. (40%)
• Oversee and address customer issues/tickets by performing root cause analysis and eliminate repeat problems. (40%)
• Act as a consultant for new or existing technologies, processes or solutions that contributes toward the realization of domain strategies. Manage medium to large projects within the team and across multiple application domains. (20%)
  
  

Qualifikationen

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 5 years of overall work experience. Preferred experience includes:

• Business (General) - 3 years of experience
• Information Technology - 5 years of experience
  
  

Education:

Bachelor's Degree is required, Master's Degree is preferred. Recommended majors include:

• Information Technology
• Computer/Information Science
  
  

Additional Knowledge:

• Customer Service
• Omni-channel Integration
• Chatbot, Multi-channel for customer service
• Pega
• Comprehensive understanding of SDLC, IT Governance and Security processes.
• Strong interpersonal and communication skills, and demonstrate trusting and productive relationships with business partners, colleagues and management.
• The ability to learn quickly and excellent time management and organization skills, and are capable of managing multiple competing priorities.
  
  

Skills:

• Analytical Skills
• Ability to collect data and establish facts and identify trends and variances
• Ability to integrate information from a variety of sources with varied levels of complexity
• Facilitation Skills
• IT Skills
• Database
• Testing
• Operation System
• Middleware
• Application Development
• Problem Solving Skills
• Project Management Skills
• Project Leader
  

Recommended Prerequisites:

• Developer; Systems Analyst
  
  

Posting Statement

If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

EEO/Minorities/Females/Disabled/Vets

Benefits

Mit­arbeiter Events

Mit­arbeiter­rabatte möglich

Mit­arbeiter­handy möglich

Mobilitäts­angebote

Betrieb­liche Alters­ver­sorgung

Gesund­heits­maß­nahmen

Coaching

Kantine, Café

Park­platz

Barriere­frei­heit

KontaktMercedes-Benz Financial Services USA LLC

14372 Heritage Pkwy76177 Fort WorthDetails zum Standort

NAFTA SSC E-Mail: nafta_ssc_recruiting@mercedes-benz.com

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