What are the responsibilities and job description for the Client Services Loss Terminations Representative position at Mercedes-Benz Financial Services USA LLC?
Aufgaben
About Us:
Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:
Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child
Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework
The Loss Terminations Representative is responsible for ensuring hostile termination work items assigned via ALFA case are reconciled in accordance with Compass procedures & legal guides as well providing timely support to various departments through the completion of work related tasks. Work items for this role are heavily audited and carry legal risk if not completed correctly.
Responsibilities:
Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 1 year of overall work experience. Preferred experience includes:
High School Diploma/(GED) Is Required, Bachelor's Degree Is Preferred.
Additional Knowledge:
If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl
Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.
EEO/Minorities/Females/Disabled/Vets
Benefits
Mitarbeiter Events
Mitarbeiterrabatte möglich
Mitarbeiterhandy möglich
Mobilitätsangebote
Betriebliche Altersversorgung
Gesundheitsmaßnahmen
Coaching
Kantine, Café
Parkplatz
Barrierefreiheit
KontaktMercedes-Benz Financial Services USA LLC
14372 Heritage Pkwy76177 Fort WorthDetails zum Standort
NAFTA SSC E-Mail: nafta_ssc_recruiting@mercedes-benz.com
Bewerben
About Us:
Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.
As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:
Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child
Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework
- $6k for undergraduate
- $8k for graduate
The Loss Terminations Representative is responsible for ensuring hostile termination work items assigned via ALFA case are reconciled in accordance with Compass procedures & legal guides as well providing timely support to various departments through the completion of work related tasks. Work items for this role are heavily audited and carry legal risk if not completed correctly.
Responsibilities:
- Complete hostile termination cases, including processing for involuntary/voluntary surrenders, skip charge offs, and deceased do not pursue terminations. Assess repossession charges to the account, assigning the asset to auction, and ensuring the appropriate post repossession notice is sent to all impacted parties in accordance with the legal guide. Also responsible for sending deficiency notice post auction sale. (80%)
- Maintain communication with internal and external customers including Collections, DRMs, and dealerships (10%)
- Complete reinstatement processing, includes moving funds received post repossession to general suspense, reversing the termination, and ensuring repossession title processing is halted and the title is available to be returned to the vault. (10%)
Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 1 year of overall work experience. Preferred experience includes:
- Business-General: 1 year
- Customer Service: 1 year
High School Diploma/(GED) Is Required, Bachelor's Degree Is Preferred.
Additional Knowledge:
- Minimum of 1 year experience in hostile termination casework preferred.
- PC skills
- Corporate Mainframe
- Microsoft Office
- Attention to detail, strong work ethic
- Minimum 1 year of experience is preferred with knowledge of the following systems: ALFA, FAW, PEGA, ECM.
- Collections and/or Client Services Operational Roles
If you were not re-directed successfully after clicking the “Apply for this job” button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl
Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.
EEO/Minorities/Females/Disabled/Vets
Benefits
Mitarbeiter Events
Mitarbeiterrabatte möglich
Mitarbeiterhandy möglich
Mobilitätsangebote
Betriebliche Altersversorgung
Gesundheitsmaßnahmen
Coaching
Kantine, Café
Parkplatz
Barrierefreiheit
KontaktMercedes-Benz Financial Services USA LLC
14372 Heritage Pkwy76177 Fort WorthDetails zum Standort
NAFTA SSC E-Mail: nafta_ssc_recruiting@mercedes-benz.com
Bewerben