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Cybersecurity & User Support Manager, Business Services - IT Services (4071)

Merced County Office of Education
Merced, CA Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 6/14/2026

Cybersecurity & User Support Manager, Business Services - IT Services (4071) at Merced County Office of Education

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Application Deadline

6/14/2026 11:30 PM Pacific

Date Posted
6/4/2026
Contact
Dorothy Dunbar
209-381-5154
Number of Openings
1
Salary
Pay dependent on experience
Add'l Salary Info
$57.56 - $66.05 hourly, based on the 2025-2026 Classified Management, Supervisory and Confidential Salary Schedule (CMSC)
Length of Work Year
12 months per year, 8 hours per day (13 paid Holidays)
Employment Type
Full Time
Program
Business Services (Information Technology)
Location
Merced
PREVENT YOUR APPLICATION FROM BEING DISQUALIFIED
Screening is based on information provided on the application. Read the position announcement CAREFULLY! Complete the application THOROUGHLY and be SPECIFIC. AVOID using "VARIES", "ON CALL", "SEE RESUME" or SIMILAR VAGUE LANGUAGE. Give DETAILED INFORMATION. Carefully review attached job description. Submit all required, additional documents as specified.
FOR ASSISTANCE WITH YOUR ED-JOIN APPLICATION
If you are experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact EDJOIN HELP DESK at 1-888-900-8945, Monday-Friday from 8:00 AM - 5:00 PM
HOURS
7:00 am - 4:00 pm

About the Employer

The Merced County Office of Education assists Merced County’s 20 school districts through support and oversight of curriculum and instruction, alternative education, business services, early education, technology, migrant education, special education, and teacher credentialing. MCOE is led by the elected Merced County Superintendent of Schools and governed by the Merced County Board of Education. While serving as a focal point to facilitate local school/government/community partnerships, MCOE is responsible for the fiscal oversight of each school district in Merced County, hears appeals for student expulsion hearings and interdistrict transfers and operates Green Meadows Outdoor School.

Job Summary

Job Summary

Under the direction of the assigned administrator, the Cybersecurity & User Support Manager plans, coordinates, and manages cybersecurity operations, user support services, and incident response activities that support the Merced County Office of Education (MCOE) and school districts within Merced County. This role oversees cybersecurity tools, user support workflows, endpoint management, threat detection, incident triage, and protection of digital assets across MCOE’s technology environment. The Cybersecurity & User Support Manager provides leadership in securing systems, safeguarding data, managing vulnerabilities, and ensuring high-quality technical assistance to end users. The Cybersecurity & User Support Manager combines advanced technical knowledge in cybersecurity, systems protection, and endpoint support with supervisory responsibility to ensure safe, dependable, and efficient delivery of technology services for MCOE and its partner districts.

Requirements / Qualifications

ADDITIONAL DOCUMENTS: The following information must be received before the deadline date in order for your application to be considered for this position: 1) COMPLETED Edjoin online application 2) Resume 3) three (3) recent letters of recommendation (SIGNED and DATED within the last 18 months) 4) Unofficial college transcripts/degree (if applicable) 5) Preferred certifications include: CompTIA Security , CySA , CASP, CEH, CISSP, Microsoft, Google, Azure, or other recognized cybersecurity and endpoint management certifications. All applicants will be contacted via e-mail. If you are experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact EDJOIN HELP DESK at 1-888-900-8945, Monday-Friday from 8 A.M. - 5 P.M. Upon hire, must provide: TB clearance Official Transcript DMV H6 printout Proof of auto insurance Must pass strength test View attached job description for complete details.

Minimum Qualifications: The position requires a Bachelor’s degree in computer science, information technology, or related field from an accredited college or university or equivalent work experience and 6 years of experience in cybersecurity and network or user support including at least 4 years of leadership or management experience. Degree Equivalency: In lieu of a Bachelor’s degree, candidates may substitute eight (8) additional years of directly related, progressively responsible experience in information technology, cybersecurity, network support, user support, or a closely related field. Applicants qualifying through this equivalency must possess a total of fourteen (14) years of qualifying experience, including the required six (6) years of cybersecurity and network or user support experience and at least four (4) years of leadership or management experience. Such experience must demonstrate the knowledge, skills, and abilities typically acquired through completion of a Bachelor’s degree program. View attached job description for complete details.

Requirements / Qualifications

ADDITIONAL DOCUMENTS: The following information must be received before the deadline date in order for your application to be considered for this position: 1) COMPLETED Edjoin online application 2) Resume 3) three (3) recent letters of recommendation (SIGNED and DATED within the last 18 months) 4) Unofficial college transcripts/degree (if applicable) 5) Preferred certifications include: CompTIA Security , CySA , CASP, CEH, CISSP, Microsoft, Google, Azure, or other recognized cybersecurity and endpoint management certifications. All applicants will be contacted via e-mail. If you are experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact EDJOIN HELP DESK at 1-888-900-8945, Monday-Friday from 8 A.M. - 5 P.M. Upon hire, must provide: TB clearance Official Transcript DMV H6 printout Proof of auto insurance Must pass strength test View attached job description for complete details.

Minimum Qualifications: The position requires a Bachelor’s degree in computer science, information technology, or related field from an accredited college or university or equivalent work experience and 6 years of experience in cybersecurity and network or user support including at least 4 years of leadership or management experience. Degree Equivalency: In lieu of a Bachelor’s degree, candidates may substitute eight (8) additional years of directly related, progressively responsible experience in information technology, cybersecurity, network support, user support, or a closely related field. Applicants qualifying through this equivalency must possess a total of fourteen (14) years of qualifying experience, including the required six (6) years of cybersecurity and network or user support experience and at least four (4) years of leadership or management experience. Such experience must demonstrate the knowledge, skills, and abilities typically acquired through completion of a Bachelor’s degree program. View attached job description for complete details.

Comments and Other Information

IMPORTANT! Prior to employment, employee candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate’s eligibility to be employed in the U.S. The California Education Code states that no person shall work in the public schools until they have been fingerprinted and cleared through the Department of Justice. (QUALIFIED APPLICANTS, MALE OR FEMALE, FROM ALL RACES, RELIGIONS, CULTURAL AND ETHNIC GROUPS AND THE DISABLED ARE ENCOURAGED TO APPLY.) As an equal opportunity employer, we intend to meet all obligations under state and federal law pertaining to employment including, but not limited to, any obligations under the Americans with Disabilities Act to accommodate persons with disabilities.

Comments and Other Information


IMPORTANT! Prior to employment, employee candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate’s eligibility to be employed in the U.S. The California Education Code states that no person shall work in the public schools until they have been fingerprinted and cleared through the Department of Justice. (QUALIFIED APPLICANTS, MALE OR FEMALE, FROM ALL RACES, RELIGIONS, CULTURAL AND ETHNIC GROUPS AND THE DISABLED ARE ENCOURAGED TO APPLY.) As an equal opportunity employer, we intend to meet all obligations under state and federal law pertaining to employment including, but not limited to, any obligations under the Americans with Disabilities Act to accommodate persons with disabilities.
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Salary : $58 - $66

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