What are the responsibilities and job description for the Business Analyst position at Mercantile Bank?
Join Mercantile Bank as a Full Time Business Analyst, where your passion for bridging communication between business stakeholders and technical teams can truly shine. This role offers the unique opportunity to drive continuous improvement, allowing you to make impactful contributions in an ever-changing environment. Engage with innovative projects that challenge your problem-solving skills and foster collaboration across departments.
Your insights will shape strategic initiatives, enhancing customer-centric solutions that define our bank's excellence in service. Located in Wyoming, MI, this position is perfect for a forward-thinking individual eager to make a difference. Take the next step in your career and become a vital part of a team that values integrity, inclusivity, and the pursuit of innovation.
Core Responsibilities:
- Inspire and drive strategic development through collaborative efforts aimed at bringing the efficiencies and benefits of data analytics, process automation, Microsoft 365 and other technologies to business units bank wide.
- Gain an understanding of a business units processes by reviewing, analyzing and documenting current workflows using process mapping tools.
- Monitor process changes to ensure improvements are beneficial and workflows are functioning as intended.
Why Mercantile Bank?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
The Business Analyst at Mercantile Bank plays a pivotal role in inspiring and driving strategic development through collaborative efforts with various business units. By leveraging data analytics, process automation, Microsoft 365, and other innovative technologies, this position targets efficiencies that benefit the bank. Acting as a crucial bridge between business units and technical teams, the Business Analyst develops a deep understanding of departmental challenges and aligns them with suitable technology solutions.
Key responsibilities include analyzing current workflows and using process mapping tools to document and improve processes. This role emphasizes strong relationship-building and communication skills, ensuring clear alignment across departments for successful project implementation. By continuously monitoring and evaluating process changes, the analyst guarantees that improvements are effective and sustainable, while maintaining meticulous tracking of project progress through tools like MS Lists and Asana, ultimately driving operational excellence within the organization.
What We're Looking For
To excel as a Business Analyst at Mercantile Bank, candidates should possess a blend of technical proficiency, banking experience, and strong interpersonal skills. Proficiency in managing multiple projects simultaneously ensures that the analyst can navigate complex scenarios effectively.
Strong communication skills are critical, enabling the ability to engage with leaders and key stakeholders to identify optimal solutions and drive initiatives forward.
Requirements:
- 3 - 5 years banking experience with knowledge of multiple business units.
- Bachelor's degree in a related field.
Preferred Qualifications:
- Project management and / or business analyst and/or related experience
- Microsoft 365 experience including knowledge of power-automate and Visio or similar mapping software
- Knowledge of Mercantile business units