Maintenance Team Member

JOB OVERVIEW:

Responsible for the preventative maintenance and repairing of the hotel's mechanical/electrical systems, equipment, and for the general maintenance and upkeep of the physical property, FF/E, grounds, etc.

REPORTS TO:

General Manager

KEY RELATIONSHIPS:

Internal: General Manager, Front Desk Staff, Housekeeping staff, and Director of Sales

External: Local business community, Hotel guests/visitors, suppliers, owners, and corporate offices.

REQUIRED SKILLS:

• Must be knowledgeable in areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.

DESIRED SKILLS:

• Must be willing and able to be responsible to complaints about maintenance.
• Must be willing and able to pitch in and help co-workers with their job duties.

ENVIRONMENTAL CONDITIONS:

• Exposure to the following chemical hazards: Pool chemicals.
• Moderate exposure to seasonal elements such as heat or cold and wintry conditions.

ESSENTIAL JOB FUNCTIONS:

• Treat guests in friendly manner.
• Ensure maintenance/repair services level is maintained to include electrical, plumbing, refrigeration, heating and cooling, structural, facilities, ground and parking areas.
• Ensures timely response to requests for service by guests, employees, and management to include repair or replacement of all interior fixtures and furnishings.
• Monitors the level and quality of services performed by outside contractors in accordance to all lease agreements, service contracts and warranties.
• Maintains accurate records to include serial numbers of all equipment.
• Ensures implementation of ongoing Preventive Maintenance program.
• Maintains emergency procedures and equipment and assists with the implementation of all emergency procedures for the safety of all guests and employees.
• Maintains a clean and orderly work area free of hazards.
• Maintains adequate inventory of tools and supplies for maximum employee productivity.
• Maintains departmental communications through the effective use of staff meetings logbooks, and bulletin boards.
• Stays abreast of all technological advancements in the field.
• Maintains the productivity and labor cost goals established by the General Manager.
• Participates in new employee orientations by delivering an overview to the building and the Engineering/Maintenance department.
• Maintains departmental communication.
• Monitors and maintains a high level of cleanliness and maintenance. Conducts inspections, investigating complaints and implementing corrective actions.
• Maintains the hotels Out of Order room program in conjunction with the General Manager to ensure revenue losses are kept to a minimum. Communicates accurate room status to the front office.
• Enforces standard procedures for the acceptance, security and return of guest lost and found items.
• Maintains standard procedures for security of on loan equipment.
• Maintains security of room attendant keys, department keys and guest keys.
• Maintains energy management practices, policies, and procedures.
• Acts as Manager of Duty as assigned by management.
• Participates in other management programs, as necessary.
• Communicates continuously with the General Manager regarding deficiencies and ensures corrective action is taken.
• Ensures timely response to requests for service by guests or employees and management.
• Maintains personal contact with guests, clients, and community.
• Assists in implementation of Sales Plan.
• Assists in preparation of capital expenditure requirements and assists in the installation of those projects.
• Maintain exterior grounds to assure cleanliness.
  • Picking debris from parking lots.
  • Sweeping along curbs and sweeping up leaves.
  • Using the hose to spray sidewalk and siding of building to maintain cleanliness.
  • Maintain the cleanliness of the dumpster area daily.
• Maintaining all public areas when house person is unable.
• Removing snow as needed and salting when necessary. Maintenance Engineer will need to arrive earlier on property to remove snow before guest checkout.
• Daily and monthly reports given to manager in a timely manner.
• Ensure indoor pool functions and is clean for guests. Learn all procedures for the care of pool (if applicable).
• Fitness Center - maintaining exercise equipment (if applicable).
• Reviews maintenance problems, complaints, and work orders to prioritize and schedule work assignments.
• Plan and execute on-going appropriate maintenance programs.
• Solicit bids from contractors, evaluate the proposals and once employed, ensure work is completed to specifications.
• Coordinate with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations.
• Maintain building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting).
• Listen and respond to guests requests or complaints.

NOTE:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Salary : $19 - $22