What are the responsibilities and job description for the Sales Engineer position at MEPPI?
Powering Customer Partnerships Through Technical & Commercial Excellence!
MEPPIs High Voltage Switchgear Division (HVSD) is seeking an experienced and customer-focused Sales Engineer II to manage both the technical and commercial relationships with assigned customers. In this key role, you will lead proposal development, oversee customer account activities, coordinate order execution, and strengthen long-term partnership relationships that support growth and customer satisfaction.
What Youll Do
Build & Strengthen Customer Partnerships: Develop productive relationships with new and existing partnership customers by collaborating with Regional Managers, manufacturers representatives, and internal teams.
Prepare Technical & Commercial Proposals: Review customer specifications, technical drawings, and commercial terms to develop accurate proposals for products, parts, and services. Clarify, negotiate, and close proposals, and obtain customer feedback for continuous improvement.
Manage Manufacturing Slot Reservations: Reserve production capacity for partnership customers and monitor schedules to ensure delivery commitments align with customer expectations.
Process & Turn Over Orders: Confirm incoming customer orders match approved proposals. Enter orders and coordinate turnover to Engineering, Production, and Contract Administration. Communicate all contract requirements and commitments.
Provide Customer Reporting: Prepare and distribute monthly customer reports summarizing deliveries, production slots, and upcoming shipment expectations.
Serve as Primary Customer Contact: Ensure timely communication, issue resolution, and escalation for customer inquiries by effectively utilizing internal resources.
Lead Customer Meetings: Conduct face-to-face meetings and partnership reviews to address technical and commercial topics, including new products, design changes, field and quality incidents, and modifications or repairs.
Develop Sales Materials: Create sales aids, customer presentations, and supporting documentation.
Support Pricing & Margin Goals: Calculate product, parts, and service costs; recommend pricing aligned with company margin requirements and current market conditions.
What You Bring
Education & Experience:
- Bachelors degree in a technical discipline
- 35 years of experience in engineering, marketing, or related technical roles, or an equivalent combination of education and experience
Technical & Commercial Skills:
- Ability to read and understand technical drawings, specifications, and materials
- Knowledge of negotiation techniques for customer contract discussions
Skills & Attributes:
- Advanced interpersonal, communication, and presentation skills for interaction with customers and internal stakeholders
- Strong analytical and problem-solving abilities
- Ability to manage multiple customer accounts and projects simultaneously
Technology Proficiency:
- Advanced computer skills with MS Office products
- Experience with MRP/ERP systems
Whats in It for You?
- Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision plan costs
- Retirement Plans: 401(k) with up to 4% company match
- Generous Paid Time Off: Vacation eligibility after 90 days 12 paid holidays
- Career Development: Opportunities for technical training, professional development, and continuing education
- Employee Perks: Profit sharing, 24/7 access to the fitness center, and participation in MEPPIs Wellness Program
Why MEPPI
At MEPPI, you will play a critical role in delivering high-performance switchgear solutions that power North Americas electrical infrastructure. Join a team that values engineering excellence, customer partnership, and continuous improvement.
About Us
Mitsubishi Electric Power Products, Inc. is a leading provider of power systems, rail transportation solutions, and high-voltage switchgear technologies. HVSD supports utilities and industries with reliable, innovative products built on global expertise.
Equal Opportunity Employer
MEPPI is committed to maintaining an inclusive workplace. All applicants receive fair and impartial consideration.
Notice to Agencies and Search Firms
MEPPI does not accept unsolicited resumes from agencies or search firms. Any submissions without a signed agreement become the property of MEPPI, and no fee will be paid for placements resulting from unsolicited referrals.